The SOUND Mobile Rapid Response Crisis Teams are specially equipped two-person units, traveling in vans, staffed by behavioral health professionals and certified peer counselors. They are designed to de-escalate mental health and substance use crises, provide immediate support, and connect individuals to long-term care.
Watch videoPeer Support Services at SOUND are provided by Washington State-certified peer counselors, individuals who have completed state approved training and passed required written and oral exams. Peer specialists use their own lived experience of mental-health or substance-use recovery—or their experience as a parent or caregiver of a youth who has received behavioral-health services—to offer hope, encouragement, and connection. As part of Washington’s recognized, evidenc-based peer support model, our specialists are trained in trauma informed, person centered practices and work alongside clients to promote wellness, self advocacy, and resilience. Peer support is an approved Medicaid service in Washington and is fully integrated into SOUND’s coordinated care approach to support your whole person recovery.
What is Peer Support?
Peer Support is an evidence based behavioral-health service in which trained professionals with lived experience of mental-health or substance-use recovery offer support, connection, and encouragement. Peer support is recognized nationally as a core component of recovery.
How Peer Support Supports Your Wellness
Peer support provides a supportive, authentic relationship grounded in mutual respect and hope. Working with a peer can help you:
• Feel supported by someone who truly understands.
• Build connection and reduce feelings of isolation.
• Stay engaged in your wellness journey.
• Explore goals and next steps at your own pace.
• Strengthen your sense of empowerment and self direction.
Peer Support Specialists walk alongside you—offering understanding, perspective, and tools that support your wellbeing.
What Peer Support Looks Like
At SOUND, our Peer Support Specialists provide:
• Authentic Connection
Peers offer a judgment-free space where you can share your experiences with someone who “gets it.”
• Strengths-Based Skill Building
Peers work with you to identify your strengths, explore your goals, and develop personalized wellness strategies.
• Support Navigating Systems
Peers can help you understand options, communicate your needs, and connect with care and community resources.
• Recovery-Focused Activities
This may include one-on-one peer conversations, peer-led groups, wellness planning, and opportunities for community connection.
• Integrated Support
Peer Support Services are part of SOUND’s coordinated-care model, working closely with clinical and care coordination teams to support your whole health.
Who Our Peer Support Specialists Are
Our Peer Support Specialists are trained and certified professionals who draw on their own lived experience in recovery. They bring:
• Personal experience navigating behavioral health systems.
• Training in trauma-informed and person-centered care.
• Skills in wellness planning, advocacy, and engagement.
A commitment to empowerment, mutuality, and respect.
Peers are equal members of the care team and offer a unique perspective that supports healing and connection.
Is Peer Support Right for You?
Peer support may be a good fit if you are looking for:
• Someone who understands your experiences firsthand.
• Support exploring what wellness means to you.
• Help navigating services or community resources.
• Encouragement and practical tools for everyday life.
• Opportunities to connect with others and build community.
Many people find that peer support helps them feel seen, heard, and hopeful.
How to Access Peer Support
Peer Support Services are available to all SOUND clients.
You can access peer support by:
• Requesting it during your intake appointment.
• Asking your clinician or care team.
• Speaking with your case manager at any time.
We ensure Peer Support Services are accessible and integrated into the care you receive at SOUND.
Our Commitment
At SOUND, we believe:
• Lived experience is a source of strength.
• Healing happens in connection.
• Everyone’s wellness journey is unique and self directed.
Hope, mutuality, and dignity guide all recovery work.
Peer Support Services reflect our commitment to trauma informed, person centered care rooted in respect, empowerment, and belonging.
A Certified Community Behavioral Health Clinic (CCBHC) is an integrated model of care designed to ensure access to coordinated and comprehensive behavioral healthcare for everyone, regardless of ability to pay, residence, age or diagnosis. CCBHCs continue to close the treatment gap that leaves millions of people in the US unable to access lifesaving mental health and substance use care.
