Your first visit is called an "intake." Itâs basically a conversation to help us understand who you are and what you need.
When you arrive, youâll talk to the front desk. They will ask for some basic info (like your ID or insurance card if you have one).
Youâll meet with a clinician in a private room. They will ask about your life, whatâs been feeling hard lately, and what your goals are.
This is a partnership. You can share as much or as little as you feel comfortable with. You are the expert on your own life.
By the end of the meeting, weâll talk about which of our programs fits you best and when your next appointment will be.
At SOUND, you aren't just assigned one person; you have a whole team looking out for you.
Someone to talk to about your feelings, stress, or trauma in a safe space.
If you need help with sleep, anxiety, or other health issues, these experts can help with medical options.
People who have been through their own challenges and "get it." They are there to support you as an equal.
If you need help with school, housing, or finding a job, these are the people who help you navigate the "system."
Supporting a young person through behavioral health care requires patience and a shift in perspective.
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How to Help During Intake:
While we need your input, we also provide teens with a "one-on-one" space to speak privately with their clinician. This builds the trust necessary for healing.
While we need your input, we also provide teens with a "one-on-one" space to speak privately with their clinician. This builds the trust necessary for healing.
Help them stay consistent with appointments. If transportation or scheduling is a barrier, talk to your Case Managerâwe are here to help remove those obstacles.
If things aren't "emergency level" but you just feel like life is getting heavy, don't wait.
