The SOUND Mobile Rapid Response Crisis Teams are specially equipped two-person units, traveling in vans, staffed by behavioral health professionals and certified peer counselors. They are designed to de-escalate mental health and substance use crises, provide immediate support, and connect individuals to long-term care.
Watch videoThe SOUND Mobile Rapid Response Crisis Teams are two-person units traveling in vans, staffed by behavioral-health professionals and certified peer counselors. Our teams are here to provide immediate support during mental-health and substance-use crises and to help connect you or your loved one to ongoing care.
Who These Services are For
These services are available for adults 18 and older who are experiencing a mental-health crisis, including:
• Thoughts of self harm or suicidal feelings
• Symptoms of psychosis
• Emotional or behavioral distress that does not require law enforcement or emergency medical intervention
Anyone can request help, regardless of insurance or ability to pay.
All Mobile Crisis responses in King County are accessed through 988, the Suicide & Crisis Lifeline. When you call, text, or chat 988, crisis counselors can dispatch a mobile team when an in-person response is appropriate.
How We Support You
Our teams bring compassionate, barrier-free care directly to you in your community.
You can expect:
• A calm, supportive presence focused on safety and de-escalation.
• A private, comfortable space for assessment and stabilization inside our customized vans.
• On the spot help connecting with ongoing mental-health or substance-use services.
• Flexible support that accommodates pets when possible, recognizing their importance in your wellbeing.
Our approach centers dignity, autonomy, and real-time problem solving.
Goals
Our goal is to provide the right help at the right time by:
• De-escalating crises with calm, compassionate, trauma-informed support.
• Offering immediate stabilization in the least restrictive, community-based setting.
• Connecting you quickly to ongoing mental-health and substance-use services.
• Reducing the need for law enforcement or emergency medical response when it is safe to do so.
• Removing barriers so you can access behavioral-health support without delay.
We want to make it easier for you to access behavioral-health support without unnecessary barriers.
Locations
Mobile Rapid Response Crisis Teams serve people anywhere in King County.
SOUND provides mobile crisis response in the North, East, and South regions, while mobile crisis teams in the Central and West regions are operated by another agency.
No matter where you are in King County, you can receive a mobile crisis response by calling or texting 988.
A Certified Community Behavioral Health Clinic (CCBHC) is an integrated model of care designed to ensure access to coordinated and comprehensive behavioral healthcare for everyone, regardless of ability to pay, residence, age or diagnosis. CCBHCs continue to close the treatment gap that leaves millions of people in the US unable to access lifesaving mental health and substance use care.
