We’re excited to share our 2024 Annual Report with you, our King County community. Because of your generosity and engagement, we’ve made meaningful progress together—and this year’s report highlights the real impact you’ve helped drive. From stories of transformation to key accomplishments, this serves as our heartfelt thank‑you and a celebration of what we achieve as one.
We are pleased to share our 2023 Annual Report with you, our beloved King County community. We're grateful to each and every one of you who have helped us with your generosity and support. And we hope you'll feel pride in the positive, vital impact we are making together.
Words like “lockdown,” “social distancing,” “mask mandates,” and “herd immunity” became our common language in the aftermath of the pandemic. While these words carried significance to us all, another word emerged as Sound’s truth this past year: “resilience.” Our clients, our team members, and our leadership team were faced with ongoing obstacles and hard realities that truly tested us. And revealed a lot about us, too.
Organizationally, Sound prevailed, thrived even, over the past year. The pandemic thrust us into “triage mode,” where we quickly responded to the challenges it presented. We did not hesitate to take care of our team members, by extending paid sick leave and administrative pay for team members who had to stay at home to care for loved ones while working, and provided premium pay levels to team members who, due to client need, worked onsite at our locations. We rapidly outfitted each team member, more than 500 professionals with laptops so that team members could work from home when we all went into lockdown.
This past year, Sound acquired Community Psychiatric Clinic, a well-regarded behavioral healthcare provider in King County. With the acquisition of CPC, Sound increased the number of people served annually to approximately 26,000. We added four additional outpatient locations and dozens of properties. Though we are now generating $85 million of revenue on an annual basis, with 17 locations, the acquisition reflects a first step in an intentional growth strategy for the organization that will ultimately expand our reach beyond King County.
It’s all about the future. The work Sound has been undertaking over the past year, the investments we’ve made, the evolution of our business — it’s all about the future. Though our industry is rapidly changing, Sound keeps our vision on the future. The process requires equal parts enthusiasm and patience, flexibility and resolve and, importantly, a willingness to make difficult choices. Over the course of 2018, that is exactly what we’ve done. We’re building a great future for our clients, our team members, the larger community and we are doing it in so many ways.
