Clients and Quality Services

Serving more than 20,000 individuals from early childhood to the later years.

Our Clients

Each year Sound serves thousands of individuals in King County, from the ages of 2 to 102. Reflecting all races, genders and cultures, our services are tailored to the diverse needs of our community. Some individuals seek only short-term counseling to address emotional, life crisis or relationship problems. Others have developmental disabilities and require specialized services. Still others require more complex, integrate care to address serious mental health, substance abuse or other issues.

For many, Sound represents a last hope and a community resource when there are precious few other options. Our client handbook provides more information. Please refer to our Notice of Information Practices at Sound for questions about how client information is handled.

Quality Services and Accreditation

To ensure that our care is delivered to the highest standards possible, Sound undergoes rigorous state, county and national accreditation. In 2008, Sound was accredited by the Commission on Accreditation of Rehabilitation Facilities (CARF), an independent, tax-exempt accreditor of human service providers.  Sound maintains accreditation with CARF through annual quality updates and periodic on-site reviews. In addition, we comply with county and state quality standards and regularly engage in internal quality and performance improvement activities and client surveys to ensure that our services meet the needs of our clients.

Other

Approved and/or preferred provider for Medicare and health/managed care plans.