Earlier this month, we had the honor of cutting the ribbon and officially opening the doors to a new chapter of care in Auburn. In partnership with International Community Health Services (ICHS), SOUND's Auburn clinic is now home to integrated behavioral health, primary care, and mobile dental services, all under one roof. This collaboration is more than just a co-habitation; itâs a powerful step toward whole-person care that lowers barriers, makes services easier to access, and provides a more supportive experience for individuals and families in our community.
Words like âlockdown,â âsocial distancing,â âmask mandates,â and âherd immunityâ became our common language in the aftermath of the pandemic. While these words carried significance to us all, another word emerged as Soundâs truth this past year: âresilience.â Our clients, our team members, and our leadership team were faced with ongoing obstacles and hard realities that truly tested us. And revealed a lot about us, too.
Organizationally, Sound prevailed, thrived even, over the past year. The pandemic thrust us into âtriage mode,â where we quickly responded to the challenges it presented. We did not hesitate to take care of our team members, by extending paid sick leave and administrative pay for team members who had to stay at home to care for loved ones while working, and provided premium pay levels to team members who, due to client need, worked onsite at our locations. We rapidly outfitted each team member, more than 500 professionals with laptops so that team members could work from home when we all went into lockdown.
This past year, Sound acquired Community Psychiatric Clinic, a well-regarded behavioral healthcare provider in King County. With the acquisition of CPC, Sound increased the number of people served annually to approximately 26,000. We added four additional outpatient locations and dozens of properties. Though we are now generating $85 million of revenue on an annual basis, with 17 locations, the acquisition reflects a first step in an intentional growth strategy for the organization that will ultimately expand our reach beyond King County.
Itâs all about the future. The work Sound has been undertaking over the past year, the investments weâve made, the evolution of our business â itâs all about the future. Though our industry is rapidly changing, Sound keeps our vision on the future. The process requires equal parts enthusiasm and patience, flexibility and resolve and, importantly, a willingness to make difficult choices. Over the course of 2018, that is exactly what weâve done. Weâre building a great future for our clients, our team members, the larger community and we are doing it in so many ways.
Players, coaches and Seahawks Legends are supporting the NFLâs My Cause My Cleats initiative to support organizations that are important to them.
"The organization Sound, I recently learned ASL, and I wanted to bring more light on the deaf community, mainly here in Seattle which is basically my second home."
Seattle Seahawks star DK Metcalf talks to Mackenzie Salmon about the 2024 NFL season and his role designing his cleats with AWSâ generative AI technology.
