Give Us A Chance to Know that Too!

At Sound, We help people live better lives!

We strive every day to have a diverse and inclusive organization.  This is a must for any applicant we seek to join our team.  We hope this is important to you too.  Having the mindfulness to see our clients individually and not with judgment is how we have successfully treated over 22,000 clients a year.  If this is something you can “Stand For” then we hope you apply.  One of the new ways at Sound is implementing Reaching Recovery – an innovative, game-changing model to better serve.  We won’t stop there as we need team members who will assist in continuing our growth and always being at the forefront of healthcare. 

Our mission is to strengthen our community and improve the lives of our clients by delivering excellent health and human services tailored to meet their needs.

Our Team Members Deliver World-Class Care By………..

  • Building on a culture of client engagement and wellness.
  • Achieving excellent outcomes and results through collaboration and shared decision making with clients.
  • Assuring easy access by delivering the right service at the right time in the right setting with the right provider.
  • Providing comprehensive care addressing whole health to support each client’s recovery, emotional balance, and wellbeing.
  • Promoting collaboration among adult clients of mental health services, members of their family or social network, and service providers to support each client’s recovery.
  • Supporting one another to maintain regular self-care practices that build resiliency and sustain physical, emotional, and spiritual wellness.

The Perks Of Sound

  • 100% Paid Medical & Dental Insurance,
  • Paid Life insurance
  • 3 Weeks of Paid Rest and Relaxation (Vacation)
  • Paid Sick Leave
  • Paid Holidays
  • Health Savings Account
  • Flexible Spending Accounts
  • Employee Assistance Plan (EAP)
  • Sound retirement plan:
    401(k) plan (organization contribution) – Sound contributes 3% to employee’s plan even if you don’t.  Team members are 100% vested
    Sick Leave Conversion Program
  • Paid Training

Come Start Your New Career with Sound  Apply Today!  

 

 

Business Applications Data Analyst Tukwila, WA

Administrative

posted on June 21, 2018

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The Business Applications Data Analyst develops and maintains reports, performs data analysis, and provides electronic health record (EHR) Service Desk support.

We offer a competitive benefits package to all full-time team members including Medical & Dental Insurance: Premium 100% paid by Sound for team-member coverage and child until the child’s 26th birthday, 401K, 3 weeks of Vacation, 11 Paid Holidays, and Life Insurance

Essential Functions:

  • Develops clinical and financial reports development using SQL and Crystal reports.
  • Extracts and analyzes data from multiple data sources.
  • Assists in management of Microsoft SQL: SSRS, Database management.
  • Coordinates data warehouse management.
  • Maintains documentation of development and development systems (Source Control).
  • Works as a Project Lead as assigned by the Project Intake Manager.
  • Assists in development, support and maintenance of the electronic health record (EHR) system.
  • Provides Service Desk support related to Tier 2 Business Applications tickets.

Supplemental Functions:

  • Works collaboratively with the Business Applications team and Project Leads to provide technical assistance and data analysis as required.
  • Performs other duties as assigned.

Skills:

  • Knowledge in report creation, SSRS, Crystal reports, and SQL data queries.
  • Ability to analyze and resolve complex issues, both logical and interpersonal.
  • Effective verbal and written communications skills.
  • Strong customer service skills are important.
  • Ability to work evenings and/or weekends as needed.
  • Self-motivation – ability to work with minimal supervision; independent, cooperative.
  • In-depth knowledge and experience with Microsoft SQL Server and Management tools.
  • Strong knowledge of data and security concepts as they apply to HIPAA.

Qualifications:

  • Minimum of two years of experience with increasing responsibilities in Report creation, data analysis, and data warehouse management.
  • Bachelor’s degree in related field preferred.
  • Strong and diverse knowledge base and proven experience in multiple areas of Information Technology.
  • Customer service experience required.
  • Experience in a health care setting is desirable, but not required.

Salary = DOQ

Send letter of interest, resume and salary history to:  Sound Attn: Alexis Owens, Job #18-124, 6400 Southcenter Blvd, Tukwila, WA 98188, or fax to (206) 302-2210, or e-mail to

IT Support Analyst II (System Admin) Tukwila, WA

Administrative

posted on June 21, 2018

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Full time position with full time benefits (Tukwila). The IT Support Analyst II provides Tier 2 technical support to end-users at Sound and its partner agencies.  The Analyst is customer facing and defines technical problems and works with team members to timely resolve and/or determine solutions as needed. The IT Support Analyst II performs ongoing activities to maintain and enhance overall Sound technologies utilized by the agencies.

We offer a competitive benefits package to all full-time team members including Medical & Dental Insurance: Premium 100% paid by Sound for team-member coverage and child until the child’s 26th birthday, 401K, 3 weeks of Vacation, 11 Paid Holidays, and Life Insurance

ESSENTIAL FUNCTIONS:

  • Provides escalated Tier 2 support for more advanced system problems.
  • Provides IT support services to End-Users with a focus on helping them achieve positive business results.
  • Troubleshoots Microsoft Windows, Office applications, and basic end-user connectivity issues.
  • Sets up printers, installs and configures end-user laptops and desktops, and provides phone system administration.
  • Racks and installs of server/s and network gear.
  • Applies software image of office workstations; desktops, laptops.
  • Proactively identifies, resolves problems and research answers and provides resources to other IT team members and users.
  • Provides Access Management services: creates and assigns user IDs; maintains security group permissions, email distribution groups and other accesses as required.
  • Performs desktop maintenance and support for Windows workstations.
  • Supports VOIP phone system including new phone line installation, adds, moves, and changes.
  • Manages and maintains Cisco layer 2 access switches and network monitoring tools.
  • Administers Active Directory and facilitates Group Policy management.
  • Supports VMware Horizon VDI and Microsoft Remote Desktop, as well as VPN remote access capability.
  • Using company vehicle travels to different Sound locations to troubleshoot, deliver, and set-up computer equipment.

 

SUPPLEMENTAL FUNCTIONS

  • As required, trains users on the use of email, telephones, and other software, as well as on IT policies and procedures.
  • Provides content expert assistance to Technology Department.
  • Performs other duties as needed and/or assigned.

KEY WORK RELATIONSHIPS

This IT Analyst II works collaboratively with the Technology Support Team ND Project Leads. It requires the team member to demonstrate strong competency and exemplary trustworthiness to Sound supervisory and line team members throughout all departments of the company daily.

KNOWLEDGE, ABILITIES AND SKILLS:

  • Strong and diverse knowledge base and proven experience in multiple areas of Information Technology.
  • Outstanding customer service skills.
  • Excellent organizational skills and attention to detail.
  • Must be able to communicate effectively (both orally and in writing).
  • Ability to analyze reports and general documents.
  • Excellent logic and ability to define and creatively problem solve complex situations.
  • Broad awareness of enterprise information systems technologies.
  • Ability to troubleshoot PC hardware – Desktop, Laptops.
  • Ability to manage multiple tasks with varying priorities.
  • Familiarity with ITIL Service Desk best practices and procedures.

EDUCATION and/or EXPERIENCE:

  • Minimum of five years advanced technical support.
  • Proven customer or client service experience.
  • Demonstrable Windows operating system and MS Office expertise.
  • Proven experience in Microsoft Active Directory environments.
  • VMWare ESX Experience required.
  • Experience in the following technologies: Windows Server, Active Directory, Exchange Server, SharePoint, IP routing, Ethernet LANs, Network Printing.
  • Experience supporting mobile devices including iPhones.
  • Experience utilizing industry best practices and products to address risks and situations found in modern computing environments.
  • College degree in related field preferred.
  • Experience in a healthcare setting is desirable, but not required.

 

Salary=DOQ

Send letter of interest, resume and salary history to:  Sound, Attn: Alexis Owens, Job #18-125, 6400 Southcenter Blvd. Tukwila, WA 98188, or fax to (206) 302-2210, or e-mail to  Alexis.Owens@Sound.Health

 

Forensic Clinician/Case Manager Seattle, WA ***$1,500 Sign On Bonus***

Clinicians

posted on June 19, 2018

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Three full time positions, all with Full Time benefits (Seattle). Sound is implementing Reaching Recovery – an innovative, game-changing model to better meet the needs of the community and the people we serve. We’re searching for people who want to improve lives and be part of the exciting changes we’re making in the future. The Forensic Clinician/Case Manager works with adult clients who have a mental illness/chemical dependency and assists them in becoming as independent as possible in the community.  The clients are involved in multi systems and through the provision of a full range of case management services and service coordination, the Forensic Clinician/Case Manager assists clients in setting and attaining short and long term goals.  The Forensic Clinician/Case Manager also serves as a resource for, and provides leadership to, other team members.  There must be good communication with the criminal justice system in working with their clients.

We offer a competitive benefits package to all full-time team members including Medical & Dental Insurance: Premium 100% paid by Sound for team-member coverage and child until the child’s 26th birthday, 401K, 3 weeks of Vacation, 11 Paid Holidays, and Life Insurance.

Essential Functions:

  • Provide a full range of case management services to adult clients, to include:
    • assessing level of functioning
    • developing (and updating) comprehensive, insightful treatment plans with long and short term goals based on level of functioning, outcome measures and client needs
    • coordinating care with all facets of SMH;
    • teaching problem-solving, goal-setting, social skills, communication skills, money management and accessing community resources;
    • providing counseling, individual treatment services and family involvement as necessary;
    • providing crisis intervention services as necessary;
    • assisting clients to remain stable in the community, thereby reducing the use of hospitals or involuntary treatment services;
    • inquiring about medication regimes and treatment compliance;
    • determining and authorizing service level and service package per treatment plan for each client; and
    • monitoring utilization of services and the success of outcome measures.
  • Advocate for clients, coordinate and refer for services with other community agencies.
  • Maintain working relationships with community and government agencies, other professionals, family members of clients and significant others.
  • Complete all documentation in timely manner.
  • Meet agency productivity standards.
  • Handle client grievances and implement the client grievance procedure on behalf of the client.
  • Perform MHP reviews of documentation on a regular basis when required by Program Manager.
  • Assist Program Manager with training of other staff, as necessary.
  • May perform some responsibilities of the Program Manager when required.
  • Participate in staff meetings, individual supervision and assigned committees, as required.
  • Provide supervision of interns, students and volunteers as necessary.
  • Participate in continuing education on an annual basis.
  • Provide consultation/education services to other organizations as appropriate.

Qualifications:

  • Bachelor’s degree from four-year college or university in psychology, social work, criminal justice or related field , Or a Master’s degree
  • A minimum of two years clinical experience as a clinician or case manager and demonstrated skills in clinical assessment and treatment.
  • Direct clinical experience with minority and low‑income individuals and families is required.
  • Must be able to obtain a WA State Agency Affiliated Counselor credential within the first 30 days of hire.
  • Must have WA state driver’s license and insurable driving record as well as reliable transportation.

Salary = DOQ.

Send letter of interest, resume and salary history to: Sound, Attn: Alexis Owens, Job: #18-075, #18-059 and  #17-237, 6400 Southcenter Blvd, Tukwila, WA 98188, or fax to (206)901-2006, or e-mail to: Alexis.Owens@Sound.Health

Full time position, with full time benefits (Tukwila). Sound is implementing Reaching Recovery – an innovative, game-changing model to better meet the needs of the community and the people we serve. We’re searching for people who want to improve lives and be part of the exciting changes we’re making in the future. The Reentry Case Manager serves as the point of contact for Reentry case management services for program participants involved in the criminal justice systems in south and east King county municipal jails, King County Correctional Facility and Regional Justice Center.  This position works closely with release planning, jail liaisons, probation, the courts and DOC. Reentry case management includes securing linkages and escorting clients to housing, employment and all human and social services needs in the community.  The Reentry case manager will begin work with clients in-custody and serve as the case manager until clients are fully stabilized housing or shelter.  Services linkage to support recovery may include housing, medical services, basic needs support, mental health and chemical dependency treatment, entitlements funding, vocational training and employment, transportation, and many other identified needs.  The Reentry CM will review treatment recommendations and work closely with treatment providers and probation to ensure linkages.

We offer a competitive benefits package to all full-time team members including Medical & Dental Insurance: Premium 100% paid by Sound for team-member coverage and child until the child’s 26th birthday, 401K, 3 weeks of Vacation, 11 Paid Holidays, and Life Insurance.

Essential Functions:

  • Participate as main contact and a member of the Reentry Case Management Team
  • Have direct reporting responsibility to the Manager.
  • Participate in follow through of decisions made by the prosecutor, defense attorneys, and court social worker and probation counselors.
  • Conduct Reentry needs assessment and plan with each client.
  • Provide linkage with appropriate providers
  • Monitor consumers compliance with supervision
  • Provide written reports as necessary
  • Be responsible for collection and maintenance of Data.
  • Provide clear and timely documentation.
  • Provide monthly reports to SMH supervisor.
  • Maintain ethical and competent client and peer relationships in the delivery of service.
  • Relate to others in a professional manner, respectful of individual and cultural differences.
  • Comply with all applicable federal, state and county laws and regulations, SMH policies and procedures and all safety regulations.
  • Participate in staff meetings, individual supervision and assigned committees, as required.
  • Participate in continuing education on an annual basis.
  • Perform other duties as needed and/or assigned.
  • Understand recovery concepts in behavioral health
  • Apply recovery concepts, as appropriate to my work at SMH
  • Synthesize and demonstrate recovery concepts in my work at SMH

Skills:

  • Understanding of recovery-oriented case management approaches to provide services to a chronic population.
  • A current working knowledge of community and social service resources is vital.
  • Familiarity with state and local mental health delivery systems, including knowledge of various funding principles and clinical service mandates.
  • Capacity to appreciate and work well with severely disturbed individuals.
  • Ability to follow a transitional plan and adapt as necessary to tailor to clients’ current needs.
  • The ability and skills to work as a team member and understand the criminal justice system.
  • Working knowledge of Mental Health Courts, Jail systems and Offender dynamics essential
  • Familiarity and understanding of contemporary minority affairs with cultural sensitivity.

Qualifications:

  • At minimum, a Master’s degree in a social services field is required along with a Mental Health Professional (MHP) credential.
  • Demonstrated knowledge and experience working with community mental health and the criminal justice system is essential.
  • Two years’ experience working with chronically mentally ill involved in the criminal justice system is preferred,
  • A working knowledge of co-occurring behavioral health issues is an advantage.
  • Because of the nature of the target population she/he should have experience with ethnic/cultural diversity.
  •  Must be able to obtain a WA State Agency Affiliated Counselor credential within the first 30 days of hire.
  • Must have WA state driver’s license and insurable driving record as well as reliable transportation.

 

Salary = DOQ.

Send letter of interest, resume and salary history to: Sound, Attn: Alexis Owens, Job #18-056, 6400 Southcenter Blvd, Tukwila WA, 98188, or fax to (206) 302-2210, or e-mail to or

Clinical Care Coordinator Tukwila, WA ***$1,500 Sign On Bonus***

Clinicians

posted on June 19, 2018

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Full Time position, with Full Time benefits (Tukwila). Sound is implementing Reaching Recovery – an innovative, game-changing model to better meet the needs of the community and the people we serve. We’re searching for people who want to improve lives and be part of the exciting changes we’re making in the future. This position represents entry into Benson Heights Residential-Skilled Nursing Facility, assessment upon admission, care management during client stay, and discharge planning and coordination upon discharge. The Clinical Care Coordinator will be part of a multi-disciplinary team, including medical and nursing staff from the facility. The individual will need to navigate and interact with multiple state systems, including DSHS/Home and Community Services, Western State Hospital, county psychiatric inpatient units and the King County BHO. The individual will also need to facilitate transition to higher and lower levels of care and residential settings. The individual must have strong organizational, clinical and professional skills.

We offer a competitive benefits package to all full-time team members including Medical & Dental Insurance: Premium 100% paid by Sound for team-member coverage and child until the child’s 26th birthday, 401K, 3 weeks of Vacation, 11 Paid Holidays, and Life Insurance.

Essential Functions:

  • Receive/elicit referrals for King County BHO SNF beds at Benson Heights. These referrals may come from HCS, Western State Hospital, King County BHO liaisons, community psychiatric hospitals or other community settings.
  • Screen referrals for medical and clinical appropriateness, as well as bed availability; and coordinate information gathering with HCS supervisor, King County BHO and referent.
  • Develop individual service plan prior to admission to address barriers to discharge and treatment/intervention strategies to address said barriers.
  • Assist in pre-placement visits and screening of referral by the facility.
  • Complete mental health intake, crisis plan and individual treatment plan, including chemical dependency and other screening tools as appropriate.
  • Monitor client care and mental status on an ongoing basis while client is a resident of the facility. Provide behavioral planning and intervention as needed.
  • Participate in discharge planning and assessment with facility staff, HCS and King County BHO regularly. Facilitate all planned discharges, including location of alternate residential settings, pre-placement visits, linkage with outpatient mental health provider, and coordination with family and other supports.
  • Participate in staff meetings, individual supervision and other assigned meetings as required.
  • Participate in continuing education on an annual basis.
  • Maintain ethical and competent client and peer relationships in the delivery of service.
  • Relate to others in a professional manner, respectful of individual and cultural differences.
  • Comply with all applicable federal, state and county laws and regulations, SMH policies and procedures and all safety regulations.
  • Perform other duties as needed and/or assigned.

Skills:

  • Professional confidence and well-developed clinical skills, including DSMIV-TR knowledge, understanding of medical issues and geriatric issues, crisis services, lethality assessments and knowledge of community systems and resources.
  • Ability to create comprehensive, multi-axial treatment and crisis plans and to assist residential staff in behavioral planning to prevent loss of housing.
  • Good analytical skills and problem solving.
  • Ability to manage high-risk situations and respond with effective crisis intervention skills.
  • Dependability and consistency in provision of clinical services and paperwork completion with the ability to prioritize tasks.
  • Well-developed oral and written communication skills.
  • Ability to relate easily and positively to individuals from varying educational, professional and economic backgrounds.
  • Adept in use of Excel, Word, Access or similar database to the basic level; internet and email.

Qualifications:

  • Master’s degree in Social Work, Counseling, Psychology or related field and two years of clinical experience required.
  • Mental Health Professional status required. Licensure preferred.
  • Must be able to obtain a WA State Agency Affiliated Counselor credential within the first 30 days of hire.
  • Must have WA state driver’s license and insurable driving record as well as reliable transportation.

Salary = DOQ.

Send letter of interest, resume and salary history to: Sound, Attn: Alexis Owens, Job: #18-073, 6400 Southcenter Blvd, Tukwila, WA 98188, or fax to (206)901-2006, or e-mail to: Alexis.Owens@Sound.Health

Coordinator – Adult Services Seattle, WA ****$1,500 Sign On Bonus****

Clinicians

Management

posted on June 19, 2018

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Full time positions, with full time benefits (Seattle). Sound is implementing Reaching Recovery – an innovative, game-changing model to better meet the needs of the community and the people we serve. We’re searching for people who want to improve lives and be part of the exciting changes we’re making in the future. The Coordinator is responsible for clinical and administrative supervision of designated clinical program, in conjunction with the Program manager.  The Coordinator will provide clinical supervision to staff and interns.

We offer a competitive benefits package to all full-time team members including Medical & Dental Insurance: Premium 100% paid by Sound for team-member coverage and child until the child’s 26th birthday, 401K, 3 weeks of Vacation, 11 Paid Holidays, and Life Insurance

Essential Functions:

  • Assist in the overall management and administration of the program, in conjunction with the Program Manager.
  • Hire, train and supervise staff. Assist in developing and maintaining a clinical team able to provide effective Mental Health Treatment to clients in program.
  • Provide ongoing clinical and administrative supervision to program staff. Monitor and evaluate staff performance.
  • Assist the Program Manager to ensure delivery of quality clinical work in the program. Participate on work teams as directed to maintain clinically sound practice in the program.
  • In conjunction with the Program Manager, ensure appropriate and timely disposition of all clients appropriate for outpatient level of care.
  • Maintain responsibility for timely completion of paperwork and adherence to and compliance with agency and WAC, County and UBH mental health guidelines.
  • Provide direct services as appropriate.
  • Respond to program emergencies as necessary.
  • Develop short and long range plans for the program in conjunction with the Program Manager.
  • Work collaboratively with other systems in joint program development and maintenance in conjunction with the Program Manager,
  • Maintain effective working relationships with other systems and agencies.
  • Complete other duties as assigned.
  • Understand, apply and demonstrate recovery concepts in behavioral health.

Supervisory Responsibilities:

  • Directly supervises employees in program.
  • Carries out supervisory responsibilities in accordance with the organization’s policies and applicable laws.
  • Responsibilities include clinical supervision, interviewing, hiring, and training employees; planning, assigning, and directing work; appraising performance; rewarding and disciplining employees; addressing complaints and resolving problems.

Skills:

  • The person in this position must have knowledge of a variety of treatment modalities, systems theory and management styles.
  • Knowledge of mental health and service delivery system is required in the operation of the program and the maintenance of community relations.
  • Must have the ability to work cooperatively with a variety of systems as well as community representatives and parents/caregivers.
  • Prefer some knowledge of outpatient services, brief treatment, collaborative programming with education, community support, crisis intervention, drug and alcohol treatment, and the community in order to provide adequate direction and supervision.
  • Must have experience working with offender populations, coordinating with DOC, SPD, Courts, jails and prisons.
  • Additionally, the individual must possess experience working with ethnically diverse populations from a range of economic backgrounds.
  • Working knowledge of the Managed Care system.

Qualifications:

  • MSW or Master’s degree in social work, psychology, or a counseling related field with experience in direct service required.
  • Supervision experience strongly preferred.
  • Must have knowledge and training in designated program area, supervision and administration.
  • Mental Health Professional status required.
  • State licensure (as LMHC, LICSW or LMFT) preferred.
  • Must pass a criminal background check.
  • Must be able to obtain a WA State Agency Affiliated Counselor credential within the first 30 days of hire. Must pass a criminal background check.  Must have WA state driver’s license and insurable driving record as well as reliable transportation.

Salary = DOQ

Send letter of interest, resume and salary history to: Sound, Attn: Alexis Owens, Job #18-063, 6400 Southcenter Blvd, Tukwila WA 98122, or fax to (206) 302-2210, or e-mail to

Clinician – Adult Services Tukwila, WA ***$1,500 Sign On Bonus***

Clinicians

posted on June 19, 2018

SEE DETAILS

Full time with full benefits (Tukwila). Sound Mental Health values a culture of accountability where ownership and empowerment are key to creating transparency and openness, teamwork and trust, communication and dialogue, and clarity of purpose with a focus on results.

Our mission is to strengthen our community and improve the lives of our clients by delivering excellent health and human services tailored to meet their needs.

To fulfill our shared mission together all staff strives to:

  • Deliver world class customer service built on a culture of client engagement and wellness
  • Achieve excellent outcomes and results through collaboration and shared decision making with clients
  • Assure easy access by delivering the right service at the right time in the right setting with the right provider
  • Provide comprehensive care addressing whole health to support each client’s recovery, emotional balance and wellbeing.
  • Promote collaboration among adult clients of mental health services, members of their family or social network, and service providers to support each client’s recovery
  • Support one another to maintain regular self-care practices that build resiliency and sustain physical, emotional, and spiritual wellness.

We offer a competitive benefits package to all full-time team members including Medical & Dental Insurance: Premium 100% paid by Sound for team-member coverage and child until the child’s 26th birthday, 401K, 3 weeks of Vacation, 11 Paid Holidays, and Life Insurance.

ESSENTIAL FUNCTIONS:

Integrated Documentation

Guiding principle: Utilizing collaborative documentation facilitates client centered care that effectively engages, encourages progress and ultimately inspires hope. 

  • Clinical documentation and the clinical process are clearly integrated.
  • Documentation is collaborative, concurrent and engages client in shared decision making process.
  • Concurrent and Collaborative documentation is used for efficiency and timeliness.
  • The GDAP format is used in documentation.

Clinical Narrative:

Guiding Principle: The Golden Thread is the creation of a meaningful “clinical narrative” that flows from the assessment through treatment planning and into progress notes.

  • Documentation is reflective of the clients’ voice and their choice.
  • Documentation describes is directly related to the treatment plan, which is based on assessed need and routinely updated.
  • The content of documentation supports the chosen service code by describing the service and clinician’s intervention, using client voice, relates service to the treatment plan and justifies the duration of the service.

Assessment, Treatment Plans and Reviews:

Guiding Principle: Clients actively participate in the planning, prioritization, implementation, and ongoing evaluation of the services offered.

  • During the initial assessment the assessor explains the process using client friendly language that invites collaboration in identifying needs, goals and supports.
  • Client voice is reflected by use of quotes in order to support medical necessity and describe strengths, needs, abilities and preferences.
  • During the assessment and treatment plan development the following are taken into account and are added to the problem list when indicated:
    • Diversity/inclusion (cultural, religious, language)
    • Whole health (Coordination with healthcare, smoking, medical, physical issues)
    • Meaningful activity (vocational, community involvement, place to belong, connections to others)
    • COD (SUD, MH)
    • Recovery (emotional well-being, resiliency, wellness)
    • Diagnosis
  • Treatment plan goals, objectives and outcomes are related to an identified need and utilize strengths, abilities and preferences identified in initial and ongoing assessment.
  • Treatment plan development includes all natural supports: family, friends, community supports, healthcare providers and specialists.
  • Treatment plans are developed within 30 days and treatment reviews occur every 3 to 6 months in order to reflect current issues, maintain relevance. Goals, objectives, and interventions, are modified when necessary.
  • When the client has concurrent disorders or disabilities and/or co-morbidities the treatment plan specifically addresses these conditions in an integrated manner.

Clinical Care:

Guiding Principle: Care is client-directed and client-centered incorporating the unique strengths, needs, abilities, and preferences of the person served, as well as identified challenges and potential solutions.

  • Clinical work is recovery focused and addresses whole health wellbeing.
  • Clinical work addresses the 8 Dimensions of Wellness:
    • Emotional—Coping effectively with life and creating satisfying relationships
    • Environmental—Good health by occupying pleasant, stimulating environments that support well-being
    • Financial—Satisfaction with current and future financial situations
    • Intellectual—Recognizing creative abilities and finding ways to expand knowledge and skills
    • Occupational—Personal satisfaction and enrichment from one’s work
    • Physical—Recognizing the need for physical activity, healthy foods, and sleep
    • Social—Developing a sense of connection, belonging, and a well-developed support system
    • Spiritual—Expanding a sense of purpose and meaning in life

Transitions in Care:

Guiding Principle: Transition services are critical for the support of the client’s ongoing recovery or well-being.

  • Discharge and Transition plans are developed with the client and other interested participants to ensure a seamless transition to another level of care, another component of care, an aftercare program, or discharge from the program.
  • Discharge and Transition plans serve as daily guide to maintain emotional well-being and wellness.
  • Discharge and Transition plans identify actions that can be taken to prevent relapse/recurrence of symptoms including recognizing triggers and early warning signs, crisis prevention and planning.
  • Discharge and Transition plans identify skills and strategies for ongoing integration into the community, to maintain independence, and continue to work toward meeting life goals.

Professional Empowerment:

Guiding Principle: Employee empowerment and ownership occur when every employee is accountable to the mission of Sound Mental Health. 

  • Respect, understanding and empathy are extended to all persons encountered in the course of work.
  • Embraces opportunities to learn and grow.
  • Incorporates feedback and uses supervision wisely.
  • Consults with other staff regarding client well-being, treatment strategies and collaborative care.
  • Recognizes and addresses appropriate self-care strategies.
  • Presents self professionally (conduct, demeanor, dress, language, etc.)
  • Open and receptive of ideas and behaviors other than those valued by the counselor.

Core Competencies, Skills and Knowledge:

Guiding Principle: As an employer of choice all staff have the opportunity to do what they do best.

  • Strong commitment to working with individuals with a mental illness.
  • Respects the client’s freedom of choice.
  • Expresses belief in the client’s potential thus communicating hope.
  • Appreciates diversity and inclusion.
  • Is open to others cultural, ethnic, sexual, and social backgrounds and values.
  • Embodies the personality characteristics, knowledge and skills required of the helper.
  • Upholds the mental health professional’s obligations to adhere to ethical and behavioral standards of conduct in the helping relationship.
  • Understands a variety of models and theories that account for mental health disorders.
  • Is able to work as part of a team with professionals of varied disciplines.
  • Is willing to accept other duties if assigned
  • Fulfills the requirements of all applicable federal, state and county laws and regulations, SMH policies and procedures and all safety regulations.
  • Excellent communication skills, both written and verbal.
  • Possesses good problem-solving skills.
  • Learns new tasks and skills quickly.
  • Prioritizes and manages multiple tasks effectively.
  • Works independently and is a self-starter.
  • Manages crisis effectively.
  • Basic computer literacy.

EDUCATION and/or EXPERIENCE:

  • Master’s degree in related field or Bachelor’s degree in a related field or AA
  • Must be able to obtain a WA State Agency Affiliated Counselor credential within the first 30 days of hire.
  • Chemical Dependency Professional certification desired.
  • Must pass a criminal background check.
  • Must have WA state driver’s license and insurable driving record as well as reliable transportation.

Salary=DOQ

Send letter of interest, resume and salary history to:  Sound, Alexis Owens, Job #18-013, 6400 Southcenter Blvd. Tukwila, WA 98188, or fax to (206) 302-2210, or e-mail to

Clinician – Adult Services East Bellevue, WA ***$1,500 Sign On Bonus***

Clinicians

posted on June 19, 2018

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Full time position, with full time benefits (Bellevue). Sound is implementing Reaching Recovery – an innovative, game-changing model to better meet the needs of the community and the people we serve. We’re searching for people who want to improve lives and be part of the exciting changes we’re making in the future.  The clinician in this position is responsible for providing a range of intensive outpatient services to a small cohort group of the following population: older adolescents aged 18 to 25 and adult mental health clients.  Intensive case management services with outreach and engagement services are required.  Interventions may be time limited or longer term, and will be part of an outcome-oriented treatment plan developed with in a managed care framework, which includes periodic reviews for appropriateness of services and intensity.  The individual in this position will participate actively in the treatment planning and review process, including supporting documentation of the clinical services performed.  The individual in this position will be required to work with primary care physicians, DCFS, and inpatient facilities, mental health residential facilities, and other adult servicing agencies to develop a comprehensive treatment plan for clients with significant mental health problems in the community.  Case management includes coordination and consultation with other service providers and community resources, and referrals to facilitate meeting the clients’ needs.

We offer a competitive benefits package to all full-time team members including Medical & Dental Insurance: Premium 100% paid by Sound for team-member coverage and child until the child’s 26th birthday, 401K, 3 weeks of Vacation, 11 Paid Holidays, and Life Insurance

Essential Functions:

  • Evaluate client needs and develop comprehensive treatment plans and provide treatment services to assigned clients.
  • Provide individual and group treatment to adults and/or adolescents.
  • Provide all required case management services for intensive outpatient level of care.
  • Perform collateral liaison duties with other community providers as they relate to individual clinical cases.
  • Maintain accurate and timely clinical records according to agency policy.
  • Attend consultations, supervision, and trainings as designated by program manager.
  • Relate to others in a professional manner, respectful of individual and cultural differences.
  • Comply with all applicable federal, state and county laws and regulations, SMH policies and
  • Procedures and all safety regulations.
  • Perform other duties as needed and/or assigned.
  • Understand recovery concepts in behavioral health.
  • Apply recovery concepts, as appropriate at SMH.
  • Synthesize and demonstrate recovery concepts at SMH.

Skills:

  • Strong commitment to working with individuals with a mental illness.
  • Excellent communication skills, both written and verbal.
  • Good problem-solving skills.
  • Willingness to be flexible and work varied hours.
  • Willingness to work as a team.
  • Ability to learn new tasks and skills quickly.
  • Ability to prioritize and manage multiple tasks effectively.
  • Ability to work independently and be a self-starter.
  • Ability to manage crisis effectively.

Qualifications:

  • Bachelor’s degree in related field and 3-5 year’s experience.
  • Must be able to obtain a WA State Agency Affiliated Counselor credential within the first 60 days of hire.
  • Chemical Dependency Professional certification desired
  • Must have WA state driver’s license and insurable driving record as well as reliable transportation.

Salary = DOQ

Send letter of interest, resume and salary history to: Sound, Attn: Alexis Owens, Job #18-051B, 6400 Southcenter Blvd, Tukwila WA 98122, or fax to (206) 302-2210, or e-mail to

On Call Nurse (RN or LPN) Auburn, WA

Nursing Services

posted on June 19, 2018

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On Call position with no benefits (Auburn). The nurse participates in a multi-disciplinary team and will have primary responsibility for assessment and delivery of quality nursing care, in residential and/or outpatient setting.  Evaluate clients’ health care needs, monitor and/or administer medications, coordinate and track medical issues for clients, refer/accompany clients to appropriate medical resources within and outside the agency.  May provide active outreach to client’s place of resident.  The position reports primarily to the Nursing Coordinator and may have additional reporting to clinical program manager of the program nurse is serving.

Essential Functions:

  • Observe, assess, record and communicate clients’ behavior.
  • Perform and document physical assessments as needed, per nursing protocols.
  • Perform and document physical assessments as directed during emergency situations.
  • Development of consumer assessment and treatment plans as related to medical needs or as indicated.
  • Monitor and/or administer all prescribed medical treatment, including medications.
  • Promptly identify medication side effects and initiate appropriate corrective actions.
  • Provide training for clients and staff regarding the use and effects of psychotropic medications.
  • Participate in collection, processing and documentation of laboratory specimens as needed.
  • Communicate with pharmacies to obtain prescribed medications.
  • Maintain clean and well-stocked nursing area.
  • Schedule and participate in ongoing consumer medication reviews.
  • Prepare and incorporate necessary reports, summaries and progress notes into client charts as part of clinical record.
  • Participate in ongoing program development and assessment as needed for program stability, including weekly meetings.
  • Perform liaison duties with other agencies and secures resources on behalf of clients.
  • Participate in staff meetings, consultations, case presentations and in-service training.
  • Make necessary arrangements with counselors/case managers for hospitalization of clients when indicated.
  • Advocate for culturally relevant services from other service providers.
  • Advocate for clients with community agencies and professionals, including health care providers and the criminal justice system.
  • Develop knowledge base in physical disability, chronic illness and rehabilitation.
  • Represent nursing services on Quality Assurance and related committees as requested.
  • Provide training to newly hired nurses.
  • In certain clinical programs, nurse may be required to transport clients or deliver medications using own vehicle or agency vehicle.
  • Maintain working relationships with community and government agencies, other professionals and family members/significant others of clients.
  • Complete all documentation as required.
  • Maintain ethical and competent client and peer relationships in the delivery of services.
  • Comply with all applicable federal, state and county laws and regulations and SMH policies and procedures.
  • Perform all job duties in accordance with OSHA and agency-designated safety regulations.
  • Understand recovery concepts in behavioral health
  • Apply recovery concepts, as appropriate to my work at SMH
  • Synthesize and demonstrate recovery concepts in my work at SMH.
  • Other duties as assigned.

Skills:

  • Knowledge of nurse practice laws.
  • Ability to make independent medical decisions; to initiate emergency medical treatment; to communicate clearly and concisely (orally and in writing) issues related to the department, and to organize one’s supervisory and consultant support when needed.
  • Capacity to appreciate and work well with severely disturbed individuals from a wide range of ethnic, cultural and economic backgrounds; good diagnostic skills and capacity to work with students and volunteers.

Qualifications:

  • Graduation from an accredited school of nursing.
  • Demonstrated knowledge of psychotropic medications.
  • Motivated to develop expertise in serving persons with mental illness.
  • Previous experience working with mentally ill individuals preferred.
  • A valid Washington State license as Registered Nurse or Licensed Practical Nurse,
  • Valid WA state driver’s license, be insurable and have access to a motor vehicle.
  • Must be able to obtain a WA State Agency Affiliated Counselor credential within the first 30 days of hire.

Salary = DOQ.

Send letter of interest, resume and salary history to: Sound, Attn: Alexis Owens, Job #18-088 6400 Southcenter Blvd, Tukwila, WA 98188, or fax to (206) 302-2210, or e-mail to

 

wo full time positions, all with full time benefits (Auburn or Bellevue). Sound is implementing Reaching Recovery – an innovative, game-changing model to better meet the needs of the community and the people we serve. We’re searching for people who want to improve lives and be part of the exciting changes we’re making in the future. The SUD Clinician provides assessment and services with referral to treatment if needed.  The SUD Clinician will perform diagnostic evaluation and treatment recommendations for adult clients for outpatient SUD treatment; will carry a caseload of SUD treatment clients as assigned; and will conduct group therapy sessions as assigned.  The SUD Clinician is required to work with other departments and staff within SMH, as well as with outside agencies. The SUD Clinician receives supervision from the program manager.

We offer a competitive benefits package to all full-time team members including Medical & Dental Insurance: Premium 100% paid by Sound for team-member coverage and child until the child’s 26th birthday, 401K, 3 weeks of Vacation, 11 Paid Holidays, and Life Insurance.

Essential Functions:

  • Provide intake evaluations per ASAM (American Society of Addiction Medicine); individual and group therapy to client and families.
  • Provide direct supervision of trainees, students, and volunteers as assigned.
  • Assist with updating the clinical manual.
  • Coordinate assignments concerning intake assessment, individual counseling, group sessions, and educational programs.
  • Identify and assess client problems from various frames of reference.
  • Develop and implement recovery plans, per ASAM criteria.
  • Identify training needs of chemical dependency trainees and recommend a plan.
  • Organize curriculum program and content.
  • Prepare necessary written reports, summaries and progress notes as dictated by agency policy to be part of clinical records.
  • Provide all required case management services, including admission, continued stay, and discharge plans.
  • Maintain a minimum of a 65% productivity level.
  • Perform collateral liaison duties with other community agencies related to individual clinical cases.
  • Maintain inter-agency collaboration.
  • Develop working relationships with potential referral sources.
  • Maintain professional standards and follow the treatment policies of the agency, and of federal, state, and local regulations.
  • Complete other duties as assigned.
  • Understand, apply and demonstrate recovery concepts in behavioral health.

Skills:

  • It is essential that the applicant have skill, experience and knowledge of adult treatment of substance use disorders, including treatment services, community services and counseling techniques
  • This individual will have a sincere interest in helping adults with substance use disorders and will maintain a professional attitude as demonstrated by respect for clients and their rights, and with regard to other professionals

Qualifications:

  • Chemical Dependency Professional (CDP) Certification or Chemical Dependency Professional Trainee (CDPT) Certification and minimum AA degree required.
  • Requires a minimum of two years’ clinical experience as a counselor or case manager with individuals, families and groups. A minimum of one year of experience as a SUD Clinician is preferred
  • Knowledge of and experience implementing the Patient Placement Criteria – 2 of ASAM is highly desirable.
  • No drug or alcohol misuse for at least two years prior to employment, and no misuse while employed
  • A valid Washington State Chemical Dependency Professional Certification or Chemical Dependency Professional Trainee Certification is required and must be maintained.
  • Must be able to obtain a WA State Agency Affiliated Counselor credential within the first 30 days of hire.

Salary = DOQ

Send letter of interest, resume and salary history to:  Sound, Alexis Owens, Job #18-089 (Auburn) or #18-110 (Bellevue)  6400 Southcenter Blvd, Tukwila WA, 98188, or fax to (206) 302-2210, or e-mail to

Full time position with full time benefits (Bellevue). The Clinician/Case Manager works with adult clients, both families and individuals, who have a mental illness/chemical dependency and assists them in becoming as independent as possible in the community.  The clients are involved in multiple systems and through the provision of a full range of case management services, supportive housing and service coordination, the Clinician/Case Manager assists clients in setting and attaining short and long term goals.  The Clinician/Case Manager also serves as a resource for, and provides leadership to, other team members.  There must be good communication with multiple systems providing services and support to clients.

We offer a competitive benefits package to all full-time team members including Medical & Dental Insurance: Premium 100% paid by Sound for team-member coverage and child until the child’s 26th birthday, 401K, 3 weeks of Vacation, 11 Paid Holidays, and Life Insurance

Essential Functions:

  • Provide a full range of case management services to adult clients, to include:
    • assessing level of functioning;
    • developing (and updating) comprehensive, insightful treatment plans with long and short term goals based on level of functioning, outcome measures and client needs;
    • coordinating care with all facets of SMH;
    • teaching problem-solving, goal-setting, social skills, communication skills, money management and accessing community resources;
    • providing counseling, individual treatment services and family involvement as necessary;
    • providing crisis intervention services as necessary;
    • assisting clients to remain stable in the community, thereby reducing the use of hospitals or involuntary treatment services;
    • inquiring about medication regimes and treatment compliance;
    • determining and authorizing service level and service package per treatment plan for each client; and
    • monitoring utilization of services and the success of outcome measures.
  • Advocate for clients, coordinate and refer for services with other community agencies.
  • Maintain working relationships with community and government agencies, other professionals, family members of clients and significant others.
  • Complete all documentation in timely manner.
  • Meet agency productivity standards.
  • Handle client grievances and implement the client grievance procedure on behalf of the client.
  • Assist Program Coordinator with training of other staff, as necessary.
  • May perform some responsibilities of the Program Coordinator when required.
  • Participate in staff meetings, individual supervision and assigned committees, as required.
  • Provide supervision of interns, students and volunteers as necessary.
  • Participate in continuing education on an annual basis.
  • Provide consultation/education services to other organizations as appropriate.
  • Maintain ethical and competent client and peer relationships in the delivery of service.
  • Relate to others in a professional manner, respectful of individual and cultural differences.
  • Comply with all applicable federal, state and county laws and regulations, SMH policies and procedures and all safety regulations.
  • Perform other duties as needed and/or assigned.
  • Understand, apply, synthesize and demonstrate recovery concepts in behavioral health.

Skills:

  • Skill and experience in working with:
    • a wide range of emotional and behavioral problems in adults;
    • the presenting problems of the entire family unit;
    • individual adult problems and marital difficulties;
    • communicating effectively with collateral agencies having contact with the individual and/or the family; and
    • early intervention and prevention as well as time effective treatment.  Ability to work well independently is necessary.  Knowledge of community mental health systems and resources within King County is highly desirable.  Because of the nature of the target population, experience with ethnic/cultural diversity is preferred.

Qualifications:

  • A Master’s degree in a therapeutic counseling field, nursing, or special education, with a strong emphasis in working with adults, families and community agencies is required.
  • A minimum of two years clinical experience as a clinician or case manager and demonstrated skills in clinical assessment and treatment;
  • MHP status preferred.
  • Direct clinical experience with minority and low‑income individuals and families is required.
  • Must be able to obtain a WA State Agency Affiliated Counselor credential within the first 60 days of hire.
  • Must have WA state driver’s license and insurable driving record as well as reliable transportation.

Salary = DOQ.

Send letter of interest, resume and salary history to: Sound, Attn: Alexis Owens, Job: #18-087, 6400 Southcenter Blvd, Tukwila, WA 98188, or fax to (206)901-2006, or e-mail to: Alexis.Owens@Sound.Health

 

Full time position with full benefits (Varies). Sound is implementing Reaching Recovery – an innovative, game-changing model to better meet the needs of the community and the people we serve. We’re searching for people who want to improve lives and be part of the exciting changes we’re making in the future. The Sound Solutions Clinician is responsible for providing assessment, direct clinical intervention, and supportive therapeutic consultation for our commercial insurance clients.  Clients include: child, adolescent, and adults presenting with a wide variety of emotional, behavioral and co-occurring disorders. Ongoing consultation and collaboration with collateral agencies is expected. The individual in this position will be required to work with multiple community resources, inpatient facilities, mental health residential facilities, and other systems of care (when applicable) in developing holistic, strength based, recovery oriented therapeutic treatment. Delivery of therapeutic services will be provided in an office setting.

Position requires an expert level clinician, displaying a high level of skill, commitment, and leadership qualities within the team.  Clinicians in this role are helping to grow the SMH commercial business line. Clinician must be licensed and is responsible to maintain all required credentialing to perform their job duties.  The Clinician is expected to work proactively, ensuring that productivity and financial expectations (generating revenue) are met.

We offer a competitive benefits package to all full-time team members including Medical & Dental Insurance: Premium 100% paid by Sound for team-member coverage and child until the child’s 26th birthday, 401K, 3 weeks of Vacation, 11 Paid Holidays, and Life Insurance.

Essential Functions:

  • Provide intake evaluations.
  • Provide individual and family psychotherapy treatment to children and adolescents and adults.
  • Identify and assess client problems from various clinical orientations and modalities.
  • Develop and implement effective interventions, treatment plans, individualized to address client’s current and long term needs.
  • Communicate, collaborate, and establish a working relationship with client’s family when applicable.
  • Collaborate with client’s identified supports.
  • Develop culturally sensitive treatment plans.
  • Collaborate with school staff, community agency staff, and office staff as support to client, when applicable.
  • Follow crisis management procedures in support of client, including appropriate interventions and hospitalizations.
  • Understand recovery concepts in behavioral health and apply, synthesize and demonstrate recovery concepts, as appropriate to your work.
  • Prepare necessary written reports, summaries, and progress notes as dictated by agency policy, in a timely manner.
  • Maintain inter-agency collaboration.
  • Develop and maintain positive, professional working relationships with potential referral sources.
  • Participate in staff meetings and assigned committees, as requested.
  • Participate in individual supervision and group supervision as scheduled.
  • Develop and maintain professional time management, organization skills, reliability, flexibility, and accountability.
  • Maintain ethical and competent client and peer relationships in the delivery of service.
  • Relate to others in a professional manner, respectful of individual and cultural differences.
  • Comply with all applicable federal, state and county laws and regulations, SMH policies and procedures, and all safety regulations.
  • Maintain Sound Solutions productivity expectations and standards.
  • Other duties as assigned.

Professional Development:

  • Participate in continuing education and agency offered trainings on an annual basis.
  • Maintain licensure, including CEU totals required and necessary fees.
  • Pursuing specialized training in various clinical areas of interest is encouraged.
  • Maintain Avatar training and required Essential Learning Courses.

Skills:

  • Outpatient therapy experience, with child, adolescent and adults
  • Knowledge of treatment planning and evidence-based interventions, especially for primary disorders of mood, anxiety, adjustment, trauma, and substance use.
  • Skill and experience in working with a wide range of emotional and behavioral problems in children and adolescents; the presenting problems of the entire family unit; individual adult problems and marital difficulties.
  • Advanced insight and knowledge of cultural competency framework with experience/understanding of trauma-informed care and recovery.
  • Experience with Electronic Health Records.
  • Knowledge of billing utilizing CPT codes.
  • Work independently within a team-setting of clinical, administrative, and business professionals.
  • Knowledge of community mental health systems and resources within King County is highly desirable.
  • A thorough knowledge of child and adolescent development (cognitive, emotional, and physical) is required.
  • A willingness to work some early evening hours is necessary.

Qualifications:

  • Master’s degree in a therapeutic counseling field with a strong emphasis in working with adolescents, children, families and is preferred.
  • Minimum of two years clinical experience as a psychotherapist or case manager with children/adolescents/adults and demonstrated skills in clinical assessment and treatment of multi-problem families is required.
  • Mental Health Professional status and Licensure required.
  • WDL, insurable driving record and reliable transportation necessary

Salary = DOQ

Send letter of interest, resume and salary history to:  Sound, Attn: Alexis Owens, Job #18-080 (Varies), 6400 Southcenter Blvd Tukwila, WA 98188, or fax to (206) 302-2210, or e-mail to

Full time position with full benefits (Snoqualmie/Bellevue). The Sound Solutions Clinician is responsible for providing assessment, direct clinical intervention, and supportive therapeutic consultation for our commercial insurance clients.  Clients include: child, adolescent, and adults presenting with a wide variety of emotional, behavioral and co-occurring disorders. Ongoing consultation and collaboration with collateral agencies is expected. The individual in this position will be required to work with multiple community resources, inpatient facilities, mental health residential facilities, and other systems of care (when applicable) in developing holistic, strength based, recovery oriented therapeutic treatment. Delivery of therapeutic services will be provided in an office setting.

Position requires an expert level clinician, displaying a high level of skill, commitment, and leadership qualities within the team.  Clinicians in this role are helping to grow the SMH commercial business line. Clinician must be licensed and is responsible to maintain all required credentialing to perform their job duties.  The Clinician is expected to work proactively, ensuring that productivity and financial expectations (generating revenue) are met.

Essential Functions:

  • Provide intake evaluations.
  • Provide individual and family psychotherapy treatment to children and adolescents and adults.
  • Identify and assess client problems from various clinical orientations and modalities.
  • Develop and implement effective interventions, treatment plans, individualized to address client’s current and long term needs.
  • Communicate, collaborate, and establish a working relationship with client’s family when applicable.
  • Collaborate with client’s identified supports.
  • Develop culturally sensitive treatment plans.
  • Collaborate with school staff, community agency staff, and office staff as support to client, when applicable.
  • Follow crisis management procedures in support of client, including appropriate interventions and hospitalizations.
  • Understand recovery concepts in behavioral health and apply, synthesize and demonstrate recovery concepts, as appropriate to your work.
  • Prepare necessary written reports, summaries, and progress notes as dictated by agency policy, in a timely manner.
  • Maintain inter-agency collaboration.
  • Develop and maintain positive, professional working relationships with potential referral sources.
  • Participate in staff meetings and assigned committees, as requested.
  • Participate in individual supervision and group supervision as scheduled.
  • Develop and maintain professional time management, organization skills, reliability, flexibility, and accountability.
  • Maintain ethical and competent client and peer relationships in the delivery of service.
  • Relate to others in a professional manner, respectful of individual and cultural differences.
  • Comply with all applicable federal, state and county laws and regulations, SMH policies and procedures, and all safety regulations.
  • Maintain Sound Solutions productivity expectations and standards.
  • Other duties as assigned.

Professional Development:

  • Participate in continuing education and agency offered trainings on an annual basis.
  • Maintain licensure, including CEU totals required and necessary fees.
  • Pursuing specialized training in various clinical areas of interest is encouraged.
  • Maintain Avatar training and required Essential Learning Courses.

Skills:

  • Outpatient therapy experience, with child, adolescent and adults
  • Knowledge of treatment planning and evidence-based interventions, especially for primary disorders of mood, anxiety, adjustment, trauma, and substance use.
  • Skill and experience in working with a wide range of emotional and behavioral problems in children and adolescents; the presenting problems of the entire family unit; individual adult problems and marital difficulties.
  • Advanced insight and knowledge of cultural competency framework with experience/understanding of trauma-informed care and recovery.
  • Experience with Electronic Health Records.
  • Knowledge of billing utilizing CPT codes.
  • Work independently within a team-setting of clinical, administrative, and business professionals.
  • Knowledge of community mental health systems and resources within King County is highly desirable.
  • A thorough knowledge of child and adolescent development (cognitive, emotional, and physical) is required.
  • A willingness to work some early evening hours is necessary.

Qualifications:

  • Master’s degree in a therapeutic counseling field with a strong emphasis in working with adolescents, children, families and is preferred.
  • Minimum of two years clinical experience as a psychotherapist or case manager with children/adolescents/adults and demonstrated skills in clinical assessment and treatment of multi-problem families is required.
  • Mental Health Professional status and Licensure required.
  • WDL, insurable driving record and reliable transportation necessary

Salary = DOQ

Send letter of interest, resume and salary history to:  Sound, Attn: Alexis Owens, Job #18-079 (East), 6400 Southcenter Blvd Tukwila, WA 98188, or fax to (206) 302-2210, or e-mail to Alexis.Owens@Sound.Health

Part Time position, with Part Time benefits (Bellevue). Sound is implementing Reaching Recovery – an innovative, game-changing model to better meet the needs of the community and the people we serve. We’re searching for people who want to improve lives and be part of the exciting changes we’re making in the future. The Clinician is responsible for providing assessment, direct clinical intervention, and supportive consultation to child, adolescent, and adult family members presenting with a wide variety of emotional, behavioral and co-occurring disorders. Delivery of therapeutic services in the office, school, and community, to child, adolescent, and adult family members will be emphasized, including ongoing consultation and collaboration with collateral agencies (schools, agencies, caseworkers, etc.). The individual in this position will be required to work with the Division of Child and Family Services (DCFS), education (school), inpatient facilities, mental health residential facilities, and other systems of care in developing holistic, strength based, recovery oriented therapeutic plans to maintain children and adolescents with significant mental health problems in the community.

We offer a competitive benefits package to all full-time team members including Medical & Dental Insurance: Premium 100% paid by Sound for team-member coverage and child until the child’s 26th birthday, 401K, 3 weeks of Vacation, 11 Paid Holidays, and Life Insurance

Essential Functions:

Client Care:

  • Provide intake evaluations.
  • Provide individual, family, and group psychotherapy treatment to children and adolescents, adults, and family members.
  • Identify and assess client problems from various clinical orientations and modalities.
  • Ensure the safety and privacy of the client in the office, school, or community.
  • Maintain ethical, competent, and healthy client relationships, communication skills, and boundaries.
  • Develop and implement effective interventions, treatment plans, and session preparation time, individualized to address client’s current and long term needs.
  • Communicate, collaborate, and establish a working relationship with client’s family. Promote family/caregiver involvement.
  • Coordinate case management services in a family focused, strength based manner.
  • Collaborate with client’s identified supports.
  • Maintain an emphasis on diversity as support for client.
  • Develop culturally sensitive treatment plans and collaboration in support of client and client’s family.
  • Collaborate with multiple systems.
  • Attend meetings in school and community as support to client.
  • Consult with schools to identify a low academic disruption session time to meet with client.
  • Collaborate with school staff, community agency staff, and office staff as support to client.
  • Collaborate with applicable community agencies and community partners as they relate to individual clinical cases.
  • Address client grievances and assist in implementing the client grievance procedure on behalf of the client.
  • Follow crisis management procedures in support of client, including appropriate interventions and hospitalizations.
  • Transport clients at multiple sites in community and at schools.

Case Management:

  • Prepare necessary written reports, summaries, and progress notes as dictated by agency policy, to be a part of clinical records.
  • Provide all applicable case management services.
  • Complete all documentation and paperwork in a timely manner.
  • Perform periodic reviews of documentation (paperwork) on a regular basis when required by Program Manager or when need arises (self-audit).
  • Perform other duties as needed or assigned.
  • Maintain SMH productivity expectations and standards.
  • Maintain Psych-Consult training and required Essential Learning Courses.

Internal Agency Collaboration:

  • Maintain ethical and competent peer relationships in the delivery of service.
  • Provide support of SMH staff as needed, building and creating positive, professional relationships within the work environment.
  • Provide support of interns, students, and volunteers as necessary.
  • Notify office staff, Program Manager, and Coordinator of any schedule changes.
  • Maintain internal consistency between SMH sites and programs.

Inter-Agency Collaboration and Referral Sources:

  • Maintain a positive, ethical, and professional working relationship with community, government agencies, and other professionals.
  • Maintain inter-agency collaboration.
  • Provide consultation/education services to other organizations as appropriate.
  • Develop and maintain positive, professional working relationships with potential referral sources.

Professional and Ethical Conduct:

  • Meet agency productivity standards. Productivity expectations will be determined at time of employment and at yearly reviews.
  • Participate in staff meetings and assigned committees, as requested.
  • Participate in individual supervision and group supervision as scheduled.
  • Develop and maintain professional time management, organization skills, reliability, flexibility, and accountability. Enter your regular schedule consistently in Psych Consult.
  • Maintain conduct according to relevant WAC codes and ethical standards.
  • Relate to others in a professional manner, respectful of individual and cultural differences.
  • Comply with all applicable federal, state and county laws and regulations.
  • Comply with all SMH policies and procedures.
  • Comply with, have knowledge of, and be familiar with all SMH safety regulations and protocol, establishing boundaries and rules when necessary.
  • Follow SMH safety protocol when driving clients.

Professional Development:

  • Participate in continuing education on an annual basis.
  • Participate in agency offered trainings.
  • Working toward licensure is strongly encouraged.
  • Pursuing specialized training in various clinical areas of interest is encouraged.
  • Maintain required CEU totals to retain current professional licensure.
  • Maintain all necessary fees to retain current professional licensure.
  • Employee may be requested to work toward CDP certification.

Skills:

  • Skill and experience in working with
    • a wide range of emotional and behavioral problems in children;
    • the presenting problems of the entire family unit;
    • individual adult problems and marital difficulties;
    • communicating effectively with collateral agencies having contact with the child and/or the family; and
    • early intervention and prevention as well as time effective treatment.
  • Ability to work well independently is necessary.
  • A thorough knowledge of child and adolescent development (cognitive, emotional, and physical) is required.
  • A willingness to work some early evening hours is necessary. Knowledge of community mental health systems, the public schools, the Division of Child and Family Services (DCFS) and resources within Seattle is highly desirable.

Qualifications:

  • A Master’s or Bachelor’s degree in a therapeutic counseling field, or special education, with a strong emphasis in working with adolescents, children, families and community agencies is required.
  • A minimum of two years clinical experience as a psychotherapist or case manager with children and adolescents and demonstrated skills in clinical assessment and treatment of multi-problem families is preferred.
  • Direct clinical experience with minority and low-income families is required. Because of the nature of the target population, experience with ethnic/cultural diversity is preferred.
  • Substance Use Disorder (SUD) credentialing will be required for this job. The Clinician must either be enrolled in a SUD program, or be willing to work toward a CDP or CDPT credential upon hire.
  • Must be able to obtain a WA State Agency Affiliated Counselor credential within the first 60 days of hire.
  • Must have WA state driver’s license and insurable driving record as well as reliable transportation.

Salary = DOQ.

Send letter of interest, resume and salary history to: Sound, Attn: Alexis Owens, Job: #18-076, 6400 Southcenter Blvd, Tukwila, WA 98188, or fax to (206)901-2006, or e-mail to: Alexis.Owens@Sound.Health

Admission Service Representative Seattle, WA ***$1,500 Sign On Bonus***

Clinicians

posted on June 18, 2018

SEE DETAILS

Full time position, with full time benefits (Seattle). Sound is implementing Reaching Recovery – an innovative, game-changing model to better meet the needs of the community and the people we serve. We’re searching for people who want to improve lives and be part of the exciting changes we’re making in the future. This position represents the entry point for new clients, and includes both clinical and financial access to care. The Admission Service Representative will be a part of a multidisciplinary team providing screening, checking benefits, and providing referral resources when appropriate. The individual in this position will be active in requesting and obtaining clinical care authorization where required, and for some contracts will provide guidance and consultation as needed.  The individual must have strong organizational and clinical skills.

We offer a competitive benefits package to all full-time team members including Medical & Dental Insurance: Premium 100% paid by Sound for team-member coverage and child until the child’s 26th birthday, 401K, 3 weeks of Vacation, 11 Paid Holidays, and Life Insurance.

ESSENTIAL FUNCTIONS:

  • Provide and document phone clinical screening, including lethality assessment, seeking clinical supervision as needed.
  • Conducting Intakes as needed
  • Verify eligibility for care and services.
  • Advise potential clients regarding current Medicaid and Medicare procedures, and explain agency funding requirements.
  • Provide clinical care authorization function for selected contracts, advise potential clients regarding their benefits, and explain agency funding requirements when needed.
  • Evaluate potential client’s need for services; and through application of medical necessity and level of care criteria, determine most clinically appropriate program to deliver the care/services.
  • Schedule assessment appointments, and handle phone calls regarding SMH programs.
  • Provide crisis intervention services or linkage to same.
  • Provide linkage with internal and external agency programs to coordinate assessment needs and assessor schedules to include same day, NDA, and double booking intakes.
  • Track potential consumers internally to either assessment, outside referral, or other satisfactory disposition.
  • Participate in staff meetings, individual supervision and assigned committees, as required.
  • Participate in continuing education on an annual basis.
  • Maintain ethical and competent client and peer relationships in the delivery of service.
  • Relate to others in a professional manner, respectful of individual and cultural differences.
  • Comply with all applicable federal, state and county laws and regulations, SMH policies and procedures and all safety regulations.
  • Perform other duties as needed and/or assigned.
  • Understand recovery concepts in behavioral health.
  • Apply recovery concepts, as appropriate to my work at SMH.
  • Synthesize and demonstrate recovery concepts in my work at SMH.

KNOWLEDGE, ABILITIES AND SKILLS:

  • Professional confidence and clinical knowledge, including assessment of lethality/risk and chemical dependency.
  • Ability to gather and document client clinical and financial information professionally and within a limited time frame.
  • Demonstrated good analytical and problem-solving skills.
  • Familiarity with public and private funding mechanisms and managed care practices.
  • Ability to manage high risk situations and respond with effective crisis intervention skills.
  • Dependability and consistency in provision of clinical services and paperwork completion with the ability to prioritize tasks.
  • Well-developed oral and written communication skills. Comfort relating to consumers and the general public.
  • Must be adept in use of Excel, Word, Access or similar database to basic level, Internet and email.

EDUCATION and/or EXPERIENCE:

  • Master’s Degree in Human Services, Psychology, or related field and 2 years relevant experience.
  • Must be able to obtain a WA State Agency Affiliated Counselor credential within the first 30 days of hire.
  • Must pass a criminal background check.
  • Must have WA state driver’s license and insurable driving record as well as reliable transportation.

 

Salary=DOQ

Send letter of interest, resume and salary history to:  Sound, Alexis Owens, Job #18-100, 6400 Southcenter Blvd. Tukwila, WA 98188, or fax to (206) 302-2210, or e-mail to

Marketing & Digital Media Manager Tukwila, WA

Administrative

posted on June 18, 2018

SEE DETAILS

Full time position, with full time benefits (Tukwila).  The Marketing & Digital Media Manager position assists in the development and implementation of a wide array of internal and external marketing, communications, advocacy and social media activities to promote Sound as a leading healthcare organization. The position leverages an arsenal of communications tactics, used collectively, to promote and reinforce a positive perception about Sound and its programs. The successful team member is expected to effectively plan communications initiatives, develop internal and external collateral materials, write in a variety of formats and have overall experience in a broad spectrum of communications functions designed to ensure that Sound is a relevant and central participant in overall health care activity in the community.

We offer a competitive benefits package to all full-time team members including Medical & Dental Insurance: Premium 100% paid by Sound for team-member coverage and child until the child’s 26th birthday, 401K, 3 weeks of Vacation, 11 Paid Holidays, and Life Insurance.

Essential Functions:

  • Support Chief Marketing & Public Relations Officer to develop and implement integrated communications plans in support of business, clinical and internal communications objectives. This will include integrated marketing, public relations, community relations and advocacy work.
  • Strategize and execute digital media initiatives across Sound’s digital media platforms, social media including Facebook, Twitter, LinkedIn, Sound’s Web site and digital newsletter properties. Conceive, draft, publish and manage content for these platforms and monitor conversations.
  • Assist Chief Marketing & Public Relations Officer as project manager in creating collateral materials, including annual report, corporate & program brochures, fundraising materials, corporate communications, and other content as assigned.
  • Build relationships with key contacts in Sound clinical programs to develop story ideas and content.
  • Support Chief Marketing & Public Relations Officer in the design and optimization of Sound Web site and other digital properties.
  • Provide support as needed around multimedia projects such as photo and video shoots. Also support in coordination of audio visual during corporate and philanthropic events.
  • Team with Chief Marketing & Public Relations Officer to work with creative contractors to carry out multiple projects. Includes contracted writers, designers and various creative vendors.
  • Team with Chief Marketing & Public Relations Officer to manage Sound’s Corporate and Community outreach, which includes planning, coordinating and managing a variety of sponsored events, participation in community events, involvement with select chamber, Rotary and other civic organizations to raise Sound’s profile.
  • Actively serve as a brand steward, ensuring consistent use of the Sound elements brand across all communications channels.
  • Minor level design work using Adobe, Publisher and other desktop design programs.
  • Support Sound’s advocacy/public affairs efforts by identifying key legislation, issues and influencers that impact behavioral health and cultivating relationships to advance Sound’s mission and vision.
  • Manage all corporate materials distribution and materials inventory.

Skills:

  • Exceptional abilities in strategic thinking and planning.
  • Outstanding communication skills, both verbal and written.
  • Must be able to represent Sound with poise and composure in various environments including community, business and clinical settings.
  • Able to translate clinical messages in a relatable manner that resonates with the public.
  • Ability to effectively present information and respond to questions from managers, clients, customers, and the public.
  • High degree of professional judgement and discretion, excellent organizational skills, and ability to work in a fast paced, changing environment

Qualifications:

  • Progressive experience developing communications programming required.
  • Bachelor’s degree required in public relations, marketing, communications, product or related field.
  • Minimum six years’ experience working with the business community and/or serving in an external-facing position.
  • Must possess experience with strategic communications and must be an independent, exceptional writer and editor; able to communicate in a variety of styles and platforms and possess audience awareness.
  • Demonstrated experience effectively managing multiple projects and competing interests simultaneously.
  • Requires proven experience managing integrated and cohesive communications plans with a demonstrated understanding of public relations, advocacy, community relations, marketing communications and digital media as a means to influence the public.
  • Experience with behavioral health issues, clientele and partners preferred.
  • Education in social work, psychology, with business communications experience, a plus.

 

Salary = DOQ

Send letter of interest, resume and salary history to:  Sound, Alexis Owens, Job #18-121, 6400 Southcenter Blvd, Tukwila WA, 98188, or fax to (206) 302-2210, or e-mail to

Clinician – Adult Services Seattle, WA ***$1,500 Sign On Bonus***

Clinicians

posted on June 15, 2018

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Two full time positions, with full time benefits (Seattle). Sound’s values a culture of accountability where ownership and empowerment are key to creating transparency and openness, teamwork and trust, communication and dialogue, and clarity of purpose with a focus on results. Sound is implementing Reaching Recovery – an innovative, game-changing model to better meet the needs of the community and the people we serve. We’re searching for people who want to improve lives and be part of the exciting changes we’re making in the future

We offer a competitive benefits package to all full-time team members including Medical & Dental Insurance: Premium 100% paid by Sound for team-member coverage and child until the child’s 26th birthday, 401K, 3 weeks of Vacation, 11 Paid Holidays, and Life Insurance.

Our mission is to strengthen our community and improve the lives of our clients by delivering excellent health and human services tailored to meet their needs.

To fulfill our shared mission together all staff strives to:

  • Deliver world class customer service built on a culture of client engagement and wellness
  • Achieve excellent outcomes and results through collaboration and shared decision making with clients
  • Assure easy access by delivering the right service at the right time in the right setting with the right provider
  • Provide comprehensive care addressing whole health to support each client’s recovery, emotional balance and wellbeing.
  • Promote collaboration among adult clients of mental health services, members of their family or social network, and service providers to support each client’s recovery
  • Support one another to maintain regular self-care practices that build resiliency and sustain physical, emotional, and spiritual wellness.

ESSENTIAL FUNCTIONS:

Integrated Documentation

Guiding principle: Utilizing collaborative documentation facilitates client centered care that effectively engages, encourages progress and ultimately inspires hope. 

  • Clinical documentation and the clinical process are clearly integrated.
  • Documentation is collaborative, concurrent and engages client in shared decision making process.
  • Concurrent and Collaborative documentation is used for efficiency and timeliness.
  • The GDAP format is used in documentation.

Clinical Narrative:

Guiding Principle: The Golden Thread is the creation of a meaningful “clinical narrative” that flows from the assessment through treatment planning and into progress notes.

  • Documentation is reflective of the clients’ voice and their choice.
  • Documentation describes is directly related to the treatment plan, which is based on assessed need and routinely updated.
  • The content of documentation supports the chosen service code by describing the service and clinician’s intervention, using client voice, relates service to the treatment plan and justifies the duration of the service.

Assessment, Treatment Plans and Reviews:

Guiding Principle: Clients actively participate in the planning, prioritization, implementation, and ongoing evaluation of the services offered.

  • During the initial assessment the assessor explains the process using client friendly language that invites collaboration in identifying needs, goals and supports.
  • Client voice is reflected by use of quotes in order to support medical necessity and describe strengths, needs, abilities and preferences.
  • During the assessment and treatment plan development the following are taken into account and are added to the problem list when indicated:
    • Diversity/inclusion (cultural, religious, language)
    • Whole health (Coordination with healthcare, smoking, medical, physical issues)
    • Meaningful activity (vocational, community involvement, place to belong, connections to others)
    • COD (SUD, MH)
    • Recovery (emotional well-being, resiliency, wellness)
    • Diagnosis
  • Treatment plan goals, objectives and outcomes are related to an identified need and utilize strengths, abilities and preferences identified in initial and ongoing assessment.
  • Treatment plan development includes all natural supports: family, friends, community supports, healthcare providers and specialists.
  • Treatment plans are developed within 30 days and treatment reviews occur every 3 to 6 months in order to reflect current issues, maintain relevance. Goals, objectives, and interventions, are modified when necessary.
  • When the client has concurrent disorders or disabilities and/or co-morbidities the treatment plan specifically addresses these conditions in an integrated manner.

Clinical Care:

Guiding Principle: Care is client-directed and client-centered incorporating the unique strengths, needs, abilities, and preferences of the person served, as well as identified challenges and potential solutions.

  • Clinical work is recovery focused and addresses whole health wellbeing.
  • Clinical work addresses the 8 Dimensions of Wellness:
    • Emotional—Coping effectively with life and creating satisfying relationships
    • Environmental—Good health by occupying pleasant, stimulating environments that support well-being
    • Financial—Satisfaction with current and future financial situations
    • Intellectual—Recognizing creative abilities and finding ways to expand knowledge and skills
    • Occupational—Personal satisfaction and enrichment from one’s work
    • Physical—Recognizing the need for physical activity, healthy foods, and sleep
    • Social—Developing a sense of connection, belonging, and a well-developed support system
    • Spiritual—Expanding a sense of purpose and meaning in life

Transitions in Care:

Guiding Principle: Transition services are critical for the support of the client’s ongoing recovery or well-being.

  • Discharge and Transition plans are developed with the client and other interested participants to ensure a seamless transition to another level of care, another component of care, an aftercare program, or discharge from the program.
  • Discharge and Transition plans serve as daily guide to maintain emotional well-being and wellness.
  • Discharge and Transition plans identify actions that can be taken to prevent relapse/recurrence of symptoms including recognizing triggers and early warning signs, crisis prevention and planning.
  • Discharge and Transition plans identify skills and strategies for ongoing integration into the community, to maintain independence, and continue to work toward meeting life goals.

Professional Empowerment:

Guiding Principle: Employee empowerment and ownership occur when every employee is accountable to the mission of Sound Mental Health. 

  • Respect, understanding and empathy are extended to all persons encountered in the course of work.
  • Embraces opportunities to learn and grow.
  • Incorporates feedback and uses supervision wisely.
  • Consults with other staff regarding client well-being, treatment strategies and collaborative care.
  • Recognizes and addresses appropriate self-care strategies.
  • Presents self professionally (conduct, demeanor, dress, language, etc.)
  • Open and receptive of ideas and behaviors other than those valued by the counselor.

Core Competencies, Skills and Knowledge:

Guiding Principle: As an employer of choice all staff have the opportunity to do what they do best.

  • Strong commitment to working with individuals with a mental illness.
  • Respects the client’s freedom of choice.
  • Expresses belief in the client’s potential thus communicating hope.
  • Appreciates diversity and inclusion.
  • Is open to others cultural, ethnic, sexual, and social backgrounds and values.
  • Embodies the personality characteristics, knowledge and skills required of the helper.
  • Upholds the mental health professional’s obligations to adhere to ethical and behavioral standards of conduct in the helping relationship.
  • Understands a variety of models and theories that account for mental health disorders.
  • Is able to work as part of a team with professionals of varied disciplines.
  • Is willing to accept other duties if assigned
  • Fulfills the requirements of all applicable federal, state and county laws and regulations, SMH policies and procedures and all safety regulations.
  • Excellent communication skills, both written and verbal.
  • Possesses good problem-solving skills.
  • Learns new tasks and skills quickly.
  • Prioritizes and manages multiple tasks effectively.
  • Works independently and is a self-starter.
  • Manages crisis effectively.
  • Basic computer literacy.

EDUCATION and/or EXPERIENCE:

  • Master’s degree in related field or Bachelor’s degree in a related field OR AA
  • Must be able to obtain a WA State Agency Affiliated Counselor credential within the first 30 days of hire.
  • Chemical Dependency Professional certification desired.
  • Must pass a criminal background check.
  • Must have WA state driver’s license and insurable driving record as well as reliable transportation.

 

Salary=DOQ

Send letter of interest, resume and salary history to:  Sound, Alexis Owens, Job #18-098, #18-086, 6400 Southcenter Blvd. Tukwila, WA 98188, or fax to (206) 302-2210, or e-mail to

 

Full time position, with full time benefits (Flex – to all locations to cover staff’s vacations, sick time or leave).  Sound is implementing Reaching Recovery – an innovative, game-changing model to better meet the needs of the community and the people we serve. We’re searching for people who want to improve lives and be part of the exciting changes we’re making in the future. The SUD Clinician provides assessment and services with referral to treatment if needed.  The SUD Clinician will perform diagnostic evaluation and treatment recommendations for adult clients for outpatient SUD treatment; will carry a caseload of SUD treatment clients as assigned; and will conduct group therapy sessions as assigned.  The SUD Clinician is required to work with other departments and staff within SMH, as well as with outside agencies. The SUD Clinician receives supervision from the program manager.

We offer a competitive benefits package to all full-time team members including Medical & Dental Insurance: Premium 100% paid by Sound for team-member coverage and child until the child’s 26th birthday, 401K, 3 weeks of Vacation, 11 Paid Holidays, and Life Insurance.

Essential Functions:

  • Provide intake evaluations per ASAM (American Society of Addiction Medicine); individual and group therapy to client and families.
  • Provide direct supervision of trainees, students, and volunteers as assigned.
  • Assist with updating the clinical manual.
  • Coordinate assignments concerning intake assessment, individual counseling, group sessions, and educational programs.
  • Identify and assess client problems from various frames of reference.
  • Develop and implement recovery plans, per ASAM criteria.
  • Identify training needs of chemical dependency trainees and recommend a plan.
  • Organize curriculum program and content.
  • Prepare necessary written reports, summaries and progress notes as dictated by agency policy to be part of clinical records.
  • Provide all required case management services, including admission, continued stay, and discharge plans.
  • Maintain a minimum of a 65% productivity level.
  • Perform collateral liaison duties with other community agencies related to individual clinical cases.
  • Maintain inter-agency collaboration.
  • Develop working relationships with potential referral sources.
  • Maintain professional standards and follow the treatment policies of the agency, and of federal, state, and local regulations.
  • Complete other duties as assigned.
  • Understand, apply and demonstrate recovery concepts in behavioral health.

Skills:

  • It is essential that the applicant have skill, experience and knowledge of adult treatment of substance use disorders, including treatment services, community services and counseling techniques
  • This individual will have a sincere interest in helping adults with substance use disorders and will maintain a professional attitude as demonstrated by respect for clients and their rights, and with regard to other professionals

Qualifications:

  • Chemical Dependency Professional (CDP) Certification or Chemical Dependency Professional Trainee (CDPT) Certification and minimum AA degree required.
  • Requires a minimum of two years’ clinical experience as a counselor or case manager with individuals, families and groups. A minimum of one year of experience as a SUD Clinician is preferred
  • Knowledge of and experience implementing the Patient Placement Criteria – 2 of ASAM is highly desirable.
  • No drug or alcohol misuse for at least two years prior to employment, and no misuse while employed
  • A valid Washington State Chemical Dependency Professional Certification or Chemical Dependency Professional Trainee Certification is required and must be maintained.
  • Must be able to obtain a WA State Agency Affiliated Counselor credential within the first 30 days of hire.

Salary = DOQ

Send letter of interest, resume and salary history to:  Sound, Alexis Owens, Job #18-119, 6400 Southcenter Blvd, Tukwila WA, 98188, or fax to (206) 302-2210, or e-mail to

Credentialing and Licensing Specialist Tukwila, WA

Administrative

posted on June 8, 2018

SEE DETAILS

Full time position, with full time benefits (Tukwila).  The Credentialing and Licensing Specialist is responsible for the timely management of licensing and credentialing requests for all providers using Sound’s services. Success in this role depends upon developing expert level awareness of regulatory, governing and operating criteria related to the delivery of client care.

We offer a competitive benefits package to all full-time team members including Medical & Dental Insurance: Premium 100% paid by Sound for team-member coverage and child until the child’s 26th birthday, 401K, 3 weeks of Vacation, 11 Paid Holidays, and Life Insurance.

Essential Functions:

  • Takes ownership for all aspects of initial credentialing and re-credentialing.
  • Completes primary source verification for new and existing providers. Provides advance notice to providers of impending credential expiration dates.
  • Maintains strict confidentiality of all information and provider files related to the credentialing
  • Maintains a provider roster by insurance company. Ensures all credentialing file additions, changes, and deletions between renewals including but not limited to address changes and personal information updates.
  • Run standard reports to monitor work and ensure completion of applications in a timely manner.
  • Provides written and verbal communication with federal, state & local agencies and others to obtain provider and practitioner information.
  • Assesses, evaluates and interprets application and verification information to identify ‘red flags’ or areas of established non-compliance. Communicates adverse, incomplete, or questionable data to Medical Director, Credentials team, or designee and recommends appropriate course of action.
  • Audits files based on Sound and regulatory standards.
  • Audits applications for completeness, accuracy and essential criteria to meet required standards. Creates and maintains credentialing database to keep data current and accurate.
  • Participates in preparation of internal and external audits conducted for current and accurate provider information or delegation compliance.
  • Coordinates credentialing review meetings and agendas, including minutes and follow up action.
  • Provides assistance with special projects.
  • Participates in research, review and interpretation of applicable accreditation, licensing, and other regulatory requirements to ensure credentialing policies continually meet requirements.
  • Participates in design and development of forms to support credentialing process.
  • Assists other internal departments, with application completion and systems coordination activity.
  • Provides status reports and communicates practitioner participation information to internal and external customers.
  • Prepares, analyzes, reviews, and projects financial impact of larger or complex provider contracts and alternate contract terms. Assists in resolving elevated and complex provider service complaints. Researches problems and negotiates with internal/external partners/customers to resolve highly complex and/or escalated issues.
  • Observes Sound’s policies and procedures, payor contract requirements, federal and state guidelines, and NCQA standards when credentialing providers.
  • Stays current with Medicaid/Medicare/commercial plan distinctions; credentialing process within individual companies; plan networks; contract terms and conditions; and reimbursement rates.
  • Maintains close communication with individual providers, organization leadership and billing specialists.
  • Scans working documents, makes copies, assists with mass mailings, distributes faxes and helps file correspondence and pertinent materials.

Skills:

  • Knowledge of administrative functions, including phones, files, reports, correspondence, presentations, etc.
  • Strong administrative, office, and organizational skills, with attention to detail and ability to manage time and priorities.
  • Excellent verbal and written communication and personal interaction skills, with an emphasis on customer service and support.
  • Proficiency with Microsoft applications, including Word, Excel, and Outlook; experience with electronic recording keeping and scheduling software (Avatar preferred).
  • Ability to develop and maintain strong professional relationships with team members at all levels, clients, including children and adults, and with varying educational, ethnic, professional and economic backgrounds.
  • Knowledge of HIPAA requirements that pertain to client information and client privacy.
  • Ability to work effectively with minimal supervision, manage multiple duties and priorities, and maintain high standards for accuracy, productivity, and confidentiality.
  • Demonstrated flexibility, with ability to work effectively supporting a number of treatment teams.
  • Ability to effectively present information and respond to questions from managers, clients, customers, and the general public.
  • Ability to function as a member of a team, leading within the scope of the position and contributing whenever possible.

Qualifications:

  • Associates degree in Health Information Management or related field and four (4) years’ experience in medical setting and/or payor credentialing; or Bachelor’s degree in related field plus two (2) years in a medical setting and/or payor credentialing and enrollment.
  • Certified Provider Credentialing Specialist (CPCS) is preferred.
  • Experience in managed care, hospital or medical office environment.

Salary = DOQ

Send letter of interest, resume and salary history to:  Sound, Alexis Owens, Job #18-120, 6400 Southcenter Blvd, Tukwila WA, 98188, or fax to (206) 302-2210, or e-mail to

Full time, with full benefits (Seattle). As a member of the OAS Case Management Team, the employee in this position will provide a wide range of services to a chronically and seriously disturbed older adult population.  These services will include individual, group, family counseling and coordination of care with significant other individuals when indicated.  This person should be experienced in effectively utilizing the mental health and support resources of King County.  This staff person should be able to relate effectively with a wide variety of people including members of ethnic and sexual minority populations. The Department Manager of OAS, in coordination with the primary supervisor, when indicated, will review the work of the employee through regular conferences.  Employee performance will be evaluated at six months following the start of employment and at one-year intervals thereafter.

We offer a competitive benefits package to all full-time team members including Medical & Dental Insurance: Premium 100% paid by Sound for team-member coverage and child until the child’s 26th birthday, 401K, 3 weeks of Vacation, 11 Paid Holidays, and Life Insurance.

Essential Functions:

  • Provide ongoing case management services for a caseload including: active outreach, crisis intervention, hospitalizations (voluntary or involuntary), advocacy for additional/conjunctive services, assisting consumers with everyday living needs when indicated and providing individual, group and family counseling.
  • Provide Mental Health assessment, direct services and/or internal agency referrals for consumers.
  • Develop consumer assessments and treatment plans and maintain accurate and timely clinical records according to agency policy
  • Prepare and incorporate necessary reports, summaries and progress notes into consumers’ charts as part of clinical records.
  • Perform consultation and liaison duties with other agencies and resources on behalf of consumers, including professional staff in skilled nursing facilities and other assisted living residences.
  • Assist clients to remain stable in the community, thereby reducing the use of hospitals or involuntary treatment services.
  • Inquire about medication regimes and treatment compliance.
  • Monitor utilization of services and the success of outcome measures.
  • Maintain ethical and competent client and professional relationships in the delivery of service.
  • Relate to others in a professional manner, respectful of individual and cultural differences.
  • Participate in staff meetings, consultations, case presentations and in-service training.
  • Participate in ongoing program development and assessment.
  • Comply with all applicable federal, state and county laws and regulations, SMH policies and procedures and all safety regulations.
  • Perform other duties as assigned by the Department Manager.
  • Understand recovery concepts in behavioral health
  • Apply recovery concepts, as appropriate to his/her work at SMH
  • Synthesize and demonstrate recovery concepts in his/her work at SMH

Skills:

  • Understanding of individual therapy, Group therapy and case management approaches to provide services to a chronic older adult population.
  • Good working knowledge of community social service resources for older adults.
  • Familiarity with state and local mental health delivery systems, including knowledge of various funding principles and clinical services mandates.
  • Understanding of ethnic issues and cultural sensitivity. Ability to organize one’s own work and to work independently, to learn new tasks and skills quickly, to prioritize and manage multiple tasks and to manage crisis effectively.
  • Initiation of collegial supervisory and consultative work when needed.
  • Capacity to appreciate and work well with severely disturbed individuals.
  • Good diagnostic/assessment skills. Knowledge of DSM-V.

Qualifications:

  • Requires a Master’s degree in social work, psychology, or a counseling-related field (MSW, MS, MA), with a strong emphasis in working with older adults, families and community agencies.
  • Requires a minimum of one year of clinical experience as a clinician or case manager and demonstrated skills in clinical assessment and treatment.
  • Requires designation as Mental Health Professional (MHP).
  • Preferred Geriatric Mental Health Specialist (GMHS) designation.
  • State licensure as LICSW or LMHC is preferred.
  • Must be able to obtain a WA State Agency Affiliated Counselor credential within the first 60 days of hire.
  • Must pass a criminal background check.
  • Must have WA state driver’s license and insurable driving record.
  • Prefer WA State licensure and/or WAC Designated Specialty (GMHS).

Salary = DOQ.

Send letter of interest, resume and salary history to: Sound, Attn: Alexis Owens, Job #18-118, 6400 Southcenter Blvd, Tukwila WA 98188 or fax to (206) 302-2210, or e-mail to

Full time position, with full time benefits (Seattle). Sound is implementing Reaching Recovery – an innovative, game-changing model to better meet the needs of the community and the people we serve. We’re searching for people who want to improve lives and be part of the exciting changes we’re making in the future.  The Transition Support Program goal is to reduce the number and length of stay of people psychiatrically detained in King County community hospitals and to help those involuntarily detained successfully transition from the hospital setting to their homes or other supportive community-based settings. TSP provides assessment, planning, and coordination services to assist those detained in community hospitals return to their lives in the community.  The TSP team will coordinate with hospitals regarding discharge and community-based transition plans and follow their care over the course of either 30 or 90 days, post discharge.  TSP staff will assist these efforts by engaging and educating patients (and their natural supports) in the discharge process and create plans to avoid future hospitalization.

We offer a competitive benefits package to all full-time team members including Medical & Dental Insurance: Premium 100% paid by Sound for team-member coverage and child until the child’s 26th birthday, 401K, 3 weeks of Vacation, 11 Paid Holidays, and Life Insurance.

Essential Functions:

  • Provide outreach, engagement, care coordination and intervention to clients while in the hospital and post discharge in their communities.
  • Act as consultant and liaison with other care providers to coordinate services for clients.
  • Provide case management/care coordination services to clients.
  • Attend trainings and collaboration meetings as related to serving TSP clients in the community.
  • Provide documentation of services and activities.
  • Complete all documentation in timely manner.
  • Maintain working relationships with community and government agencies, other professionals, family members of clients and significant others.
  • Attend consultations, supervision, and trainings as designated by program manager.
  • Maintain ethical and competent client and peer relationships in the delivery of service.
  • Relate to others in a professional manner, respectful of individual and cultural differences.
  • Comply with all applicable federal, state and county laws and regulations, SMH policies and procedures and all safety regulations.
  • Perform other duties as needed and/or assigned.
  • Understand, apply, synthesize and demonstrate recovery concepts in behavioral health.

Skills:

Ability to work well independently and within a team is necessary.  Knowledge of community mental health systems and resources within King County is highly desirable. Skill and experience with the following strongly preferred:

  • familiarity with the APIC and Coleman care coordination models;
  • experience with motivational interviewing;
  • treatment services to the adult and older adult chronically mentally ill population;
  • clinical assessment and treatment;
  • crisis assessment, crisis care, and acute crisis intervention;
  • communication and effective working relationships with collateral agencies and the emergency systems;
  • psychiatric hospitalization of both voluntary and involuntary adults; and
  • mental health and crisis services provided to culturally and ethnically diverse populations

Qualifications:

  • Master’s degree in therapeutic counseling field or social work and 2 years’ experience, including clinical experience as a psychotherapist or case manager, working with chronically mentally ill clients.
  • An individual with a Bachelor’s degree, AA degree, and/or applicable experience may be considered.
  • Must be able to obtain a WA State Agency Affiliated Counselor credential within the first 60 days of hire.
  • As this position is community-based, must have own vehicle, WA state driver’s license and insurable driving record.

Salary = DOQ

Send letter of interest, resume and salary history to: Sound, Attn: Alexis Owens, Job #18-117, 6400 Southcenter Blvd, Tukwila WA 98122, or fax to (206) 302-2210, or e-mail to

Full time, with full benefits (Seattle). As a member of the OAS Case Management Team, the employee in this position will provide a wide range of services to a chronically and seriously disturbed older adult population.  These services will include individual, group, family counseling and coordination of care with significant other individuals when indicated.  This person should be experienced in effectively utilizing the mental health and support resources of King County.  This staff person should be able to relate effectively with a wide variety of people including members of ethnic and sexual minority populations. The Department Manager of OAS, in coordination with the primary supervisor, when indicated, will review the work of the employee through regular conferences.  Employee performance will be evaluated at six months following the start of employment and at one-year intervals thereafter.

We offer a competitive benefits package to all full-time team members including Medical & Dental Insurance: Premium 100% paid by Sound for team-member coverage and child until the child’s 26th birthday, 401K, 3 weeks of Vacation, 11 Paid Holidays, and Life Insurance.

Essential Functions:

  • Provide ongoing case management services for a caseload including: active outreach, crisis intervention, hospitalizations (voluntary or involuntary), advocacy for additional/conjunctive services, assisting consumers with everyday living needs when indicated and providing individual, group and family counseling.
  • Provide Mental Health assessment, direct services and/or internal agency referrals for consumers.
  • Develop consumer assessments and treatment plans and maintain accurate and timely clinical records according to agency policy
  • Prepare and incorporate necessary reports, summaries and progress notes into consumers’ charts as part of clinical records.
  • Perform consultation and liaison duties with other agencies and resources on behalf of consumers, including professional staff in skilled nursing facilities and other assisted living residences.
  • Assist clients to remain stable in the community, thereby reducing the use of hospitals or involuntary treatment services.
  • Inquire about medication regimes and treatment compliance.
  • Monitor utilization of services and the success of outcome measures.
  • Maintain ethical and competent client and professional relationships in the delivery of service.
  • Relate to others in a professional manner, respectful of individual and cultural differences.
  • Participate in staff meetings, consultations, case presentations and in-service training.
  • Participate in ongoing program development and assessment.
  • Comply with all applicable federal, state and county laws and regulations, SMH policies and procedures and all safety regulations.
  • Perform other duties as assigned by the Department Manager.
  • Understand recovery concepts in behavioral health
  • Apply recovery concepts, as appropriate to his/her work at SMH
  • Synthesize and demonstrate recovery concepts in his/her work at SMH

Skills:

  • Understanding of individual therapy, Group therapy and case management approaches to provide services to a chronic older adult population.
  • Good working knowledge of community social service resources for older adults.
  • Familiarity with state and local mental health delivery systems, including knowledge of various funding principles and clinical services mandates.
  • Understanding of ethnic issues and cultural sensitivity. Ability to organize one’s own work and to work independently, to learn new tasks and skills quickly, to prioritize and manage multiple tasks and to manage crisis effectively.
  • Initiation of collegial supervisory and consultative work when needed.
  • Capacity to appreciate and work well with severely disturbed individuals.
  • Good diagnostic/assessment skills. Knowledge of DSM-V.

Qualifications:

  • Requires a Master’s degree in social work, psychology, or a counseling-related field (MSW, MS, MA), with a strong emphasis in working with older adults, families and community agencies.
  • Requires a minimum of one year of clinical experience as a clinician or case manager and demonstrated skills in clinical assessment and treatment.
  • Requires designation as Mental Health Professional (MHP).
  • Preferred Geriatric Mental Health Specialist (GMHS) designation.
  • State licensure as LICSW or LMHC is preferred.
  • Must be able to obtain a WA State Agency Affiliated Counselor credential within the first 60 days of hire.
  • Must pass a criminal background check.
  • Must have WA state driver’s license and insurable driving record.
  • Prefer WA State licensure and/or WAC Designated Specialty (GMHS).

Salary = DOQ.

Send letter of interest, resume and salary history to: Sound, Attn: Alexis Owens, Job #18-118, 6400 Southcenter Blvd, Tukwila WA 98188 or fax to (206) 302-2210, or e-mail to

Clinical Intake Specialist Seattle, WA *** $1,500 Sign On Bonus***

Clinicians

posted on June 8, 2018

SEE DETAILS

Full time position, with full time benefits (Seattle). Sound is implementing Reaching Recovery – an innovative, game-changing model to better meet the needs of the community and the people we serve. We’re searching for people who want to improve lives and be part of the exciting changes we’re making in the future.  The Clinical Intake Specialist (CIS) will be responsible for providing clinical intakes/assessments for new SMH clients agency-wide. CIS will provide an average of 15 assessments per week for a variety of programs throughout the agency.  CIS must be able to provide clinical intake assessments for both children and adults.

We offer a competitive benefits package to all full-time team members including Medical & Dental Insurance: Premium 100% paid by Sound for team-member coverage and child until the child’s 26th birthday, 401K, 3 weeks of Vacation, 11 Paid Holidays, and Life Insurance.

Essential Functions:

  • Clinical diagnostic assessments of new clients, including risk assessment as needed.
  • Maintain accurate and timely clinical records according to agency policy.
  • Maintain ethical and competent client and peer relationships in the delivery of service.
  • Relate to others in a professional manner, respectful of individual and cultural differences.
  • Comply with all applicable federal, state and county laws and regulations, SMH policies and procedures, and all safety regulations.
  • Perform other duties as needed and/or assigned.
  • Understand recovery concepts in behavioral health.
  • Apply recovery concepts as appropriate to my work at Sound.
  • Synthesize and demonstrate recovery concepts in my work at Sound.

Skills:

  • Experience performing clinical assessments including diagnosis.
  • Basic knowledge of computer applications and operations.
  • Ability to complete 2-4 assessments per day in Avatar database.
  • Clinical experience with adults and children.
  • Ability to collaborate with others in delivery of client care.

Qualifications:

  • Master’s degree in a therapeutic counseling field, nursing or special education, with a strong emphasis in working directly with adults, children and community agencies is required, plus two years’ experience as a psychotherapist or case manager with adults and/or children.
  • Must qualify to be a Mental Health Professional (MHP) in Washington State.
  • Must be able to obtain a Washington State Agency Affiliated Counselor or higher credential within the first 30 days of hire.
  • A valid Washington State Chemical Dependency Professional (CDP) or Chemical Dependency Professional Trainee (CDPT) certification preferred.
  • Must pass a criminal background check.

Salary = DOQ

Send letter of interest, resume and salary history to:  Sound, or Alexis Owens, Job #18-114, 6400 Southcenter Blvd, Tukwila WA, 98188, or fax to (206) 302-2210, or e-mail to

Full Time position, with Full Time benefits (Seattle). Sound is implementing Reaching Recovery – an innovative, game-changing model to better meet the needs of the community and the people we serve. We’re searching for people who want to improve lives and be part of the exciting changes we’re making in the future. The Clinician is responsible for providing assessment, direct clinical intervention, and supportive consultation to child, adolescent, and adult family members presenting with a wide variety of emotional, behavioral and co-occurring disorders. Delivery of therapeutic services in the office, school, and community, to child, adolescent, and adult family members will be emphasized, including ongoing consultation and collaboration with collateral agencies (schools, agencies, caseworkers, etc.). The individual in this position will be required to work with the Division of Child and Family Services (DCFS), education (school), inpatient facilities, mental health residential facilities, and other systems of care in developing holistic, strength based, recovery oriented therapeutic plans to maintain children and adolescents with significant mental health problems in the community.

We offer a competitive benefits package to all full-time team members including Medical & Dental Insurance: Premium 100% paid by Sound for team-member coverage and child until the child’s 26th birthday, 401K, 3 weeks of Vacation, 11 Paid Holidays, and Life Insurance

Essential Functions:

Client Care:

  • Provide intake evaluations.
  • Provide individual, family, and group psychotherapy treatment to children and adolescents, adults, and family members.
  • Identify and assess client problems from various clinical orientations and modalities.
  • Ensure the safety and privacy of the client in the office, school, or community.
  • Maintain ethical, competent, and healthy client relationships, communication skills, and boundaries.
  • Develop and implement effective interventions, treatment plans, and session preparation time, individualized to address client’s current and long term needs.
  • Communicate, collaborate, and establish a working relationship with client’s family. Promote family/caregiver involvement.
  • Coordinate case management services in a family focused, strength based manner.
  • Collaborate with client’s identified supports.
  • Maintain an emphasis on diversity as support for client.
  • Develop culturally sensitive treatment plans and collaboration in support of client and client’s family.
  • Collaborate with multiple systems.
  • Attend meetings in school and community as support to client.
  • Consult with schools to identify a low academic disruption session time to meet with client.
  • Collaborate with school staff, community agency staff, and office staff as support to client.
  • Collaborate with applicable community agencies and community partners as they relate to individual clinical cases.
  • Address client grievances and assist in implementing the client grievance procedure on behalf of the client.
  • Follow crisis management procedures in support of client, including appropriate interventions and hospitalizations.
  • Transport clients at multiple sites in community and at schools.

Case Management:

  • Prepare necessary written reports, summaries, and progress notes as dictated by agency policy, to be a part of clinical records.
  • Provide all applicable case management services.
  • Complete all documentation and paperwork in a timely manner.
  • Perform periodic reviews of documentation (paperwork) on a regular basis when required by Program Manager or when need arises (self-audit).
  • Perform other duties as needed or assigned.
  • Maintain SMH productivity expectations and standards.
  • Maintain Psych-Consult training and required Essential Learning Courses.

Internal Agency Collaboration:

  • Maintain ethical and competent peer relationships in the delivery of service.
  • Provide support of SMH staff as needed, building and creating positive, professional relationships within the work environment.
  • Provide support of interns, students, and volunteers as necessary.
  • Notify office staff, Program Manager, and Coordinator of any schedule changes.
  • Maintain internal consistency between SMH sites and programs.

 

Inter-Agency Collaboration and Referral Sources:

  • Maintain a positive, ethical, and professional working relationship with community, government agencies, and other professionals.
  • Maintain inter-agency collaboration.
  • Provide consultation/education services to other organizations as appropriate.
  • Develop and maintain positive, professional working relationships with potential referral sources.

Professional and Ethical Conduct:

  • Meet agency productivity standards. Productivity expectations will be determined at time of employment and at yearly reviews.
  • Participate in staff meetings and assigned committees, as requested.
  • Participate in individual supervision and group supervision as scheduled.
  • Develop and maintain professional time management, organization skills, reliability, flexibility, and accountability. Enter your regular schedule consistently in Psych Consult.
  • Maintain conduct according to relevant WAC codes and ethical standards.
  • Relate to others in a professional manner, respectful of individual and cultural differences.
  • Comply with all applicable federal, state and county laws and regulations.
  • Comply with all SMH policies and procedures.
  • Comply with, have knowledge of, and be familiar with all SMH safety regulations and protocol, establishing boundaries and rules when necessary.
  • Follow SMH safety protocol when driving clients.

 

Professional Development:

  • Participate in continuing education on an annual basis.
  • Participate in agency offered trainings.
  • Working toward licensure is strongly encouraged.
  • Pursuing specialized training in various clinical areas of interest is encouraged.
  • Maintain required CEU totals to retain current professional licensure.
  • Maintain all necessary fees to retain current professional licensure.
  • Employee may be requested to work toward CDP certification.

Skills:

  • Skill and experience in working with
    • a wide range of emotional and behavioral problems in children;
    • the presenting problems of the entire family unit;
    • individual adult problems and marital difficulties;
    • communicating effectively with collateral agencies having contact with the child and/or the family; and
    • early intervention and prevention as well as time effective treatment.
  • Ability to work well independently is necessary.
  • A thorough knowledge of child and adolescent development (cognitive, emotional, and physical) is required.
  • A willingness to work some early evening hours is necessary. Knowledge of community mental health systems, the public schools, the Division of Child and Family Services (DCFS) and resources within Seattle is highly desirable.

Qualifications:

  • A Master’s or Bachelor’s degree in a therapeutic counseling field, or special education, with a strong emphasis in working with adolescents, children, families and community agencies is required.
  • A minimum of two years clinical experience as a psychotherapist or case manager with children and adolescents and demonstrated skills in clinical assessment and treatment of multi-problem families is preferred.
  • Direct clinical experience with minority and low-income families is required. Because of the nature of the target population, experience with ethnic/cultural diversity is preferred.
  • Substance Use Disorder (SUD) credentialing will be required for this job. The Clinician must either be enrolled in a SUD program, or be willing to work toward a CDP or CDPT credential upon hire.
  • Must be able to obtain a WA State Agency Affiliated Counselor credential within the first 60 days of hire.
  • Must have WA state driver’s license and insurable driving record as well as reliable transportation.

 

Salary = DOQ.

Send letter of interest, resume and salary history to: Sound, Attn: Alexis Owens, Job: #18-111, 6400 Southcenter Blvd, Tukwila, WA 98188, or fax to (206)901-2006, or e-mail to: Alexis.Owens@Sound.Health

 

Administrative Assistant – Float Seattle, WA

Administrative

posted on June 1, 2018

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Full time position, with full time benefits (Seattle).   Perform a wide variety of administrative duties relevant to the program needs of the agency.  Maintain a high standard of professionalism, confidentiality and discretion while interacting with the clients, staff and visitors, and in the performance of duties.  Manage multiple tasks in an organized manner in order to adhere to critical timelines.  As a member of the Administrative Services team, participate in required team meetings and provide frequent cross team support and coverage as needed.

We offer a competitive benefits package to all full-time team members including Medical & Dental Insurance: Premium 100% paid by Sound for team-member coverage and child until the child’s 26th birthday, 401K, 3 weeks of Vacation, 11 Paid Holidays, and Life Insurance

ESSENTIAL FUNCTIONS:

  • Provide direct program support specifically related to assigned program services.
  • Perform front office and reception duties by answering multiple telephone lines, routing calls, taking messages (voicemail, Email, etc.), scheduling prescriber appointments, client intakes, and providing relevant service/program information.
  • Review clinical records for documentation completion and report results to the Program Managers and Clinicians.
  • Process release of information (ROI) requests received (reviewing, photocopying, mailing, etc.)
  • Scan documents into Electronic Health Records.
  • Communicate significant client interactions and observations to appropriate treatment staff, and contribute other non-clerical skills as part of the treatment team.
  • Schedule appointments and place reminder appointment calls for prescribers.
  • Collect co-pay, medical coupons, and insurance information for distribution to the Business Office.
  • Process and distribute incoming and outgoing mail and correspondence.
  • Respond courteously to client and visitor requests, and assist in connecting them to the appropriate staff and services in an expeditious manner.
  • Order and maintain office supplies and equipment (maintain supply inventory and prepare purchase requisitions, and work orders) as needed.
  • Provide administrative support to clinical support staff and assist the Clinic Manager with special projects, with prior supervisory approval.
  • Provide frequent backup to other Administrative Services team members in various locations as requested.
  • Other related duties as assigned by supervisor or manager.

KNOWLEDGE, ABILITIES AND SKILLS:

  • Knowledge of general office practices and procedures.
  • Strong verbal and written communication skills, along with the ability to understand and carry out oral and written instructions.
  • Strong knowledge of Microsoft office products (Word, Excel, and Outlook).
  • Strong attention to detail.
  • Ability to establish and maintain effective working relationships within a team.
  • Comfort in relating to child and adult clients, and the ability to relate easily and positively to individuals from varying educational, professional, and economic backgrounds.
  • Ability to work effectively supporting a number of treatment teams.
  • Ability to work independently with minimal supervision, and the ability to multi-task while dealing with unexpected deadlines.
  • Maintenance of high standards for accuracy, productivity, and confidentiality.

EDUCATION and/or EXPERIENCE:

  • High school graduate or GED equivalent.
  • Two or more years of progressively responsible administrative duties in a fast-paced environment.
  • One or more years electronic recordkeeping experience.
  • Avatar scheduling software experience a plus.

 

Salary-DOQ

Send letter of interest, resume and salary history to:  Sound Attn: Alexis Owens, Job #18-109, 6400 Southcenter Blvd. Tukwila, WA 98188, or fax to (206) 302-2210, or e-mail to

Full time position, with full time benefits (Tukwila). Sound is implementing Reaching Recovery – an innovative, game-changing model to better meet the needs of the community and the people we serve. We’re searching for people who want to improve lives and be part of the exciting changes we’re making in the future Providing housing search, comprehensive housing case management and housing stabilization services to families who are homeless, mentally ill, substance abusing or chemically dependent and multi-system involved. Comprehensive case management for this program includes a full range of referral services and service coordination.  The Clinician/Case Manager assists clients in setting and attaining short and long term goals.  The Clinician/Case Manager also serves as a resource for, and provides leadership to, other team members.

We offer a competitive benefits package to all full-time team members including Medical & Dental Insurance: Premium 100% paid by Sound for team-member coverage and child until the child’s 26th birthday, 401K, 3 weeks of Vacation, 11 Paid Holidays, and Life Insurance.

ESSENTIAL FUNCTIONS:

  • Provide a bridge between the systems and the families from the point of referral through acquiring permanent housing.
  • Provide a full range of case management services to adult clients and children as appropriate, to include:
  • assessing level of functioning
  • developing (and updating) comprehensive, insightful assessment with short term goals based on level of functioning, outcome measures and client needs
  • coordinating care with all facets of SMH and other agencies as needed
  • teaching self-advocacy and independence
  • providing crisis intervention services as necessary
  • assisting clients to remain stable in the community, thereby reducing the use of hospitals or involuntary treatment services
  • assisting with medication regimes and treatment compliance
  • assist in determining treatment needs and facilitating connections to providers
  • Advocate for clients, coordinate and refer for services with other community agencies
  • Maintain working relationships with community and government agencies, other professionals, family members of clients and significant others
  • Complete all documentation in timely manner
  • Meet agency productivity standards
  • Handle client grievances and implement the client grievance procedure on behalf of the client
  • Perform MHP reviews of documentation when required by Program Manager
  • Assist with training of other staff, as directed
  • Participate in staff meetings, individual supervision and assigned committees, as required
  • Participate in continuing education on an ongoing basis
  • Provide consultation/education services to other organizations as appropriate
  • Maintain ethical and competent client and peer relationships in the delivery of service
  • Relate to others in a professional manner, respectful of individual and cultural differences
  • Comply with all applicable federal, state and county laws and regulations, SMH policies and procedures and all safety regulations
  • Perform other duties as needed and/or assigned
  • Understand recovery concepts in behavioral health and chemical dependency as it pertains to the individual and the family system
  • Synthesize and demonstrate recovery concepts in my work at SMH

KNOWLEDGE, ABILITIES AND SKILLS:

  • Skill and experience in working with a wide range of emotional and behavioral problems in adults and children; recognizing signs and symptoms of chemical dependency in individuals; communicating effectively with collateral agencies having contact with the individual or family; and the ability to refer clients to the appropriate services which will best fit their needs.
  • Ability to work well independently is essential. Knowledge of community mental health systems and resources within King County is highly desirable.
  • Because of the nature of the target population, experience with ethnic/cultural diversity is preferred.

EDUCATION and/or EXPERIENCE:

  • A Master’s or Bachelor’s degree in a therapeutic counseling field or related degree in combination with experience may be considered.
  • This along with a strong emphasis in working with families and community agencies is required.
  • A minimum of two years clinical experience as a clinician or case manager and demonstrated skills in clinical assessment and treatment.
  • Direct clinical experience with homeless and low-income families with diverse backgrounds is preferred.
  • Must be able to obtain a WA State Agency Affiliated Counselor credential within the first 30 days of hire.
  • Must pass a criminal background check.
  • Must have WA state driver’s license and insurable driving record as well as reliable transportation.

 

Salary=DOQ

Send letter of interest, resume and salary history to:  Sound, Alexis Owens, Job #18-107, 6400 Southcenter Blvd. Tukwila, WA 98188, or fax to (206) 302-2210, or e-mail to

Long-Term Care and Mental Health Technician (LTC/MHT/CNA) Auburn, WA

Nursing Services

posted on May 24, 2018

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Two full time (varies with rotating weekends) with full time benefits (Auburn). The Long-Term Care and Mental Health Technician for ALF/DOH participates in a multi-disciplinary team to provide intensive rehabilitation services for mental health and personal care in the residential treatment facility for consumers who have a mental/medical illness. Through the provision of a full range of residential care services and service coordination (including assistance with daily living skills, personal care, accessing community resources, psychiatric treatment and medication management, housing, transportation, financial management, socialization and employment), the Long-Term Care and Mental Health Technician assists consumers in setting and attaining short and long term goals.

We offer a competitive benefits package to all full-time team members including Medical & Dental Insurance: Premium 100% paid by Sound for team-member coverage and child until the child’s 26th birthday, 401K, 3 weeks of Vacation, 11 Paid Holidays, and Life Insurance.

Essential Functions:

  • Provide residential care services including:
  • assist consumers in acquiring independent living skills and addressing personal care needs, to include assisting consumers with maintaining environmental and personal hygiene (assist with bathing, pericare and changing clothes);
  • teach problem-solving, goal-setting, social skills and communication skills;
  • provide discharge planning services, matching the consumer with community resources;
  • provide crisis intervention services, as necessary, utilizing skills in verbal de-escalation and management of assaultive behavior;
  • Advocate for consumers with community agencies and professionals, including heath care providers, case managers and the criminal justice system.
  • Maintain working relationships with community and government agencies, other professionals, family members of consumers and significant others.
  • Complete all documentation as required by WACs and company guidelines in a timely manner.

Qualifications:

  • High school diploma or general education degree (GED) required
  • AA/AS in Behavioral Sciences preferred. No experience required if educational level is AA or above.
  • Minimum 2 years’ experience in human services or with special needs population required, if educational level is high school or GED.
  • Must possess current Nursing Assistant Certification or current Home Care Aide Certification credential with Washington State.
  • Must be able to obtain a WA State Agency Affiliated Counselor credential within the first 30 days of hire.
  • Must be willing to complete First Aid/CPR training.
  • Must obtain a Washington State Food Worker’s Card/Permit within 14 days of hire.
  • WDL, insurable driving record and reliable transportation necessary

Salary = DOQ

Send letter of interest, resume and salary history to:  Sound Attn: Alexis Owens, Job #18-108 or 18-104, 6400 Southcenter Blvd, Tukwila WA 98188 or fax to (206) 901-2006, or e-mail to

SOUND IS AN EQUAL OPPORTUNITY EMPLOYER.  ETHNIC MINORITY INDIVIDUALS, SEXUAL MINORITY INDIVIDUALS, INDIVIDUALS WITH DISABILITIES, AND WOMEN ARE ENCOURAGED TO APPLY.

If you need disability accommodation in the application/employment process, please call the People Operations Department/ADA Coordinator: ph. – (206)302-2200, TTY – (206)302-2209