Sound Solutions Ensures Full Continuum of Care in the Community

Sound Solutions 2018 Annual Report Story

Since the beginning, Sound has held firm to its commitment of serving the community and providing comprehensive care to all who need it. In 2018, in alignment with that purpose, Sound made the decision to rebrand and actively market Sound Solutions, a long-time counseling program that serves people with commercial insurance.

Marketing the program underscores Sound’s dedication to provide services to all parts of the community, ensuring the largest number of people are served. As Managed Care Organizations
(MCOs) value accessibility of care, improved client experiences and efficiencies in reaching regional populations, Sound’s increasing support for people from a wide variety of insurance plans is a key component of its future in the marketplace.
MCOs, the large insurers entering the region that now contract with community behavioral healthcare organizations and other providers, include Molina, United Behavioral Health, Amerigroup, Coordinated Care and Community Health Plan of Washington. These insurers expect providers to demonstrate improved care outcomes, increased efficiencies, optimized utilization of care and reduced costs, among others.

For the insurers and their enrollees, Sound Solutions ensures a full continuum of care for Sound clients—from the most complex needs to the less intensive and
short-term needs.

Sound Solutions’ clinical staff include highly trained clinicians, specializing in a wide range of practice areas, including couples counseling, individual counseling, group therapy, grief and loss counseling, addiction treatment, and much more, including access to Sound’s psychiatric teams.

“Whether our clients are on Medicaid or have private insurance, we are able to help,” says Katrina Egner, chief programs officer. “Utilizing our more than 50 years in behavioral healthcare, it is immensely gratifying to be able to serve everyone in our community, ranging from individuals with limited financial resources to those with private insurance.”

As Sound continues to evolve toward a future of whole healthcare and regional expansion, this comprehensive model of care will also expand, bringing significant benefit to clients, the community and to insurers alike.

Sound Solutions clinicians are currently located in strategic locations throughout the region, with plans for future growth.

Current locations are on Seattle’s First Hill, Tukwila, Auburn, Redmond, Bellevue, Northgate and Snoqualmie. For more information, visit www.soundsolutions.health or call (206) 302-2300.